Jesus Ledezma
Irving,TX
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
7
7
years of professional experience
Work History
Store Manager
Kuchuri LLC
Fort Worth, TX
10.2021 - 02.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
CSR-Store Manager
Circle K Gas Station
Irving, TX
08.2015 - 10.2021
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
Education
Highschool Diploma -
Academy of Irving Texas
Irving, TX06.2009
Skills
- Store operations
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
- Sales expertise
- Opening and closing procedures
Timeline
Store Manager
Kuchuri LLC
10.2021 - 02.2022
CSR-Store Manager
Circle K Gas Station
08.2015 - 10.2021
Highschool Diploma -
Academy of Irving Texas