Jesus Antulio Mata Vivas
Reno,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Front Desk Clerk
Best Western Plus Hotel
Truckee, California
06.2020 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees and payments.
- Used internal software to process reservations, check-ins and check-outs.
Night Auditor Supervisor
Plumpjack Inn
Olympic Valley, California
06.2018 - Current
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
Education
Bachelor of Science - Chemical Engineering
University of Nevada, Reno
Reno, Nevada06.2023
Associate of Science - Chemistry
Truckee Meadows Community College
Reno, NV05.2019
No Degree - Mandarin I
Chinese Culture University
Taipei, TaiwanSkills
- Bilingual (English and Spanish)
- ChemCAD 8
- Material Balance Calculations
- Microsoft Office
- Safety Management
- Python
- Nightly Audits
- Account Balancing
Timeline
Front Desk Clerk
Best Western Plus Hotel
06.2020 - Current
Night Auditor Supervisor
Plumpjack Inn
06.2018 - Current
Bachelor of Science - Chemical Engineering
University of Nevada, Reno
Associate of Science - Chemistry
Truckee Meadows Community College
No Degree - Mandarin I
Chinese Culture University
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