Jesus Mejia-Morales
12909 Mukilteo Speedway, Lynnwood,WA
Summary
Adaptable retail professional with strengths in communication, conflict resolution, and customer support. Experienced in merchandising, POS transactions, and store maintenance. Ready to support sales goals and deliver a smooth customer experience.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Brand Representative
Hollister
06.2026 - Current
- Delivered attentive customer service while driving sales through product knowledge and styling support.
- Maintained brand presentation by folding, sizing, and organizing merchandise across sales floor.
- Processed transactions accurately at cash wrap while supporting returns, exchanges, and payment issues.
- Assisted customers in fitting rooms, resolved product questions, and created smooth shopping experiences.
- Trained new associates on customer engagement, store standards, and daily retail operations.
- Completed floorsets, filled floor, and rang up customers.
Crew Member
McDonald's Corp.
08.2024 - 05.2026
- Prepared menu items following McDonald's food safety and quality standards
- Operated POS system to take customer orders accurately and process payments
- Maintained clean, sanitized workstations, dining areas, and equipment
- Restocked ingredients, packaging, and service supplies during peak periods
- Supported drive-thru service by delivering accurate, timely order fulfillment
- Delivered exceptional customer service as illustrated through multiple positive reviews.
Education
Bachelor of Science - Business Administration: Accounting
University of Washington
1410 NE Campus Pkwy, Seattle, WA 9819506.2030
High School Diploma -
Kamiak High School
10801 Harbour Pointe Blvd, Mukilteo, WA 9827506.2026
Skills
- Product knowledge
- Sales driven
- Customer engagement
- Customer relationship management
- Visual merchandising
- Customer support
- Attention to detail
- Communication skills
- Teamwork skills
- Public speaking
- Sales techniques
Certification
- Driver's License
- Microsoft IT Excel Specialist
- Microsoft IT Word Specialist
- Microsoft IT Powerpoint Specialist
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Brand Representative
Hollister
06.2026 - Current
Crew Member
McDonald's Corp.
08.2024 - 05.2026
Bachelor of Science - Business Administration: Accounting
University of Washington
High School Diploma -
Kamiak High School