Jesus Morales
Houston,TX
Summary
Accomplished Online Personal Shopper at Walmart, I excelled in customer service expertise and online order processing, ensuring order accuracy and efficient fulfillment. Leveraging leadership and communication skills, I enhanced shopping experiences, demonstrating a commitment to excellence and a flexible approach to challenges. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Online Personal Shopper
Walmart
04.2023 - 01.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Associate of Arts -
San Jacinto Community College
05.2022
Skills
- Customer service expertise
- Flexible Schedule
- Leadership
- Communication with customers and co-workers
- Online Order Processing
- Verifying Order Accuracy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Online Personal Shopper
Walmart
04.2023 - 01.2024
Associate of Arts -
San Jacinto Community College