Jesus Moralez
Lawndale,CA
Summary
Dynamic Account Executive Manager at Insight Enterprises with a proven track record in driving client retention and satisfaction through exceptional communication and relationship-building skills. Leveraged data-driven insights to develop customized solutions, resulting in increased loyalty. Successfully mentored teams, fostering collaboration and enhancing performance outcomes.
Overview
26
26
years of professional experience
Work History
Account Executive Manager
Insight Enterprises
08.1996 - 01.2023
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Increased client retention by building and maintaining strong relationships with key accounts.
- Participated in trade shows, conferences, and networking events to generate leads for new business opportunities.
- Organized regular client meetings to discuss progress, address concerns, and maintain open lines of communication.
- Continuously updated professional knowledge through industry training programs, webinars, workshops, staying current on market trends and new product offerings.
- Successfully managed a diverse range of accounts across various industries, showcasing adaptability and strong relationship-building skills.
- Developed customized solutions for clients'' unique needs, resulting in increased satisfaction and loyalty.
- Mentored junior account executives in effective sales techniques and strategies for success.
Operations Manager
Insight Enterprises
01.2006 - 04.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Sales Manager
Insight Enterprises
01.2000 - 12.2005
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Mechanical Engineering
Rio Hondo College
Whittier, CAHigh School Diploma -
Santa Fe High School
Santa Fe Springs, CA09-1981
Skills
- Data-driven insights
- Communication skills
- Teamwork and collaboration
- Customer service
Timeline
Operations Manager
Insight Enterprises
01.2006 - 04.2020
Sales Manager
Insight Enterprises
01.2000 - 12.2005
Account Executive Manager
Insight Enterprises
08.1996 - 01.2023
Mechanical Engineering
Rio Hondo College
High School Diploma -
Santa Fe High School
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