Jesus Olivares Jr.
Fort Worth,TX
Summary
Highly experienced Restaurant Equipment Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
16
16
years of professional experience
Work History
Sales Associate
Mission Restaurant Supply
Fort Worth, TX
11.2018 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Area Manager of Operations
Mexican Inn Cafe
Fort Worth, TX
10.2008 - 10.2018
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Arlington Heights High School
Fort Worth, TX05.2008
Skills
- Contract Preparation
- Client Account Management
- Upselling
- Excellent people skills
- Persuasion techniques
- Restaurant Equipment knowledge
- Order Processing
- Customer Needs Assessment
- Negotiation Tactics
- Sales expertise
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Mission Restaurant Supply
11.2018 - Current
Area Manager of Operations
Mexican Inn Cafe
10.2008 - 10.2018
High School Diploma -
Arlington Heights High School