Jesus Pierson
Chandler,AZ
Summary
Detail- oriented professional individual with extensive sales and customer service experience. Jesus is someone that goes above and beyond to get the job done while making sure the customer and company are both satisfied. While on lockdown during the pandemic Jesus studied and passed the NMLS exam on the first try and started originating loans from home. He has worked in a call center environment as a customer service and sales agent and has also worked in the field, face to face. Jesus is a self starter / motivator and someone who is eager for success.
Overview
7
7
years of professional experience
Work History
Mortgage Loan Officer
Amerisave Mortgage
2020.08 - 2021.07
- While working fully remote I met with clients to understand their financial goals and assess their eligibility for a mortgage.
- Assist clients in completing mortgage applications and gather necessary documentation.
- Review and analyze clients' credit histories to determine loan eligibility and interest rates.
- Stay informed about various mortgage products and educate clients on different loan options.
- Pre-qualify clients by evaluating their financial status and advising on the loan amount they may qualify for.
- Facilitate the loan approval process by working with underwriters and providing additional documentation as needed.
Brand Ambassador Team Lead
MKTG
2018.04 - Current
- Raising brand awareness by providing complimentary tastes of alcohol and successfully pitching value and tasting notes, while driving an increase of 30% in sales for the account.
- Maintaining great relationships with 15 account managers resulting in securing more events and increasing revenue.
- Managing 15 on and off-premise accounts resulting in successful events with increasing sales.
- Effectively engaging with customers in person while answering any questions and objections in order to convert sales.
- Filling out one “end of event report” within 24 hours of each event, calculating the total sales I generated and how many people were at the event.
Teck Fellow
Flock Jay
2020.02 - 2020.07
- Selected in the top 6% of all applicants for competitive 1:1 coaching in tech sales training program.
- 200+ hours of lead qualification, outbound prospecting, customer research, and industry mapping.
- Mastered techniques in multi-channel outreach, leaving effective voicemails, crafting persuasive email cadences, objection handling, time management and discovery calls.
Brand Ambassador Team Lead
GMR Marketing
2017.10 - 2020.03
- Driving an increase of sales by 50% to T- Mobile, and Metro by T-Mobile retail locations by raising brand awareness through strategic marketing.
- Successfully leading a team of 5-10 brand ambassadors to meet company goals of engaging prospects.
- Effectively engaging and building rapport with customers by creating an inviting environment to drive leads to the retail location.
- Qualifying leads through questions in order to identify needs and pitch relevant value and benefits of the service.
Sales Associate
Mosaic Sales Solutions
2017.07 - 2018.06
- Hosted roadshows in order to raise brand awareness and successfully built rapport with potential customers.
- Conducted demos on a coffee machine to enhance the customer experience.
- Handled any objections resulting in 27 sales closed per week.
- Managed the set-up of the demo unit, creating an attractive product display to attract customers.
Education
High School Diploma -
Academy With Community Partners
Mesa, AZ05.2012
Skills
- Salesforce, Slack, Zoom, Workramp, Microsoft Office, GoToMeeting, Calendly
- Negotiation Tactics
- Relationship building / selling
- Customer Service Expert
- Professional
- Works well in fast paced environment
- Works well as part of a team
Timeline
Mortgage Loan Officer
Amerisave Mortgage
2020.08 - 2021.07
Teck Fellow
Flock Jay
2020.02 - 2020.07
Brand Ambassador Team Lead
MKTG
2018.04 - Current
Brand Ambassador Team Lead
GMR Marketing
2017.10 - 2020.03
Sales Associate
Mosaic Sales Solutions
2017.07 - 2018.06
High School Diploma -
Academy With Community Partners