Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jesus Portugal

San Diego,CA

Summary

I am a San Diego State University undergraduate student in my final year pursuing my Bachelor's degree in Political Science with a Public Law Certificate. I possess outstanding communication, organizational, and critical thinking skills, as evidenced by my academic endeavors and professional experience in a customer service role. My work history reveals a passion for public service and community involvement, from assisting with homebuilding efforts in underprivileged sections of Tijuana to supporting a diverse client base at The Home Depot. I look forward to contributing to the County of San Diego's Human Resources Department while learning how local government best supports its constituents.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

The Home Depot Inc
09.2022 - Current
  • Strong communication and interpersonal skills
  • Organizational and time management abilities
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Customer service and problem-solving experience
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with product inquiries and provided solutions to enhance satisfaction.
  • Maintained knowledge of store promotions and merchandise to facilitate upselling opportunities.
  • Collaborated with team members to manage inventory levels and ensure product availability.
  • Trained new cashiers on operational procedures and customer service best practices.
  • Resolved customer complaints efficiently, ensuring positive experiences and retention.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Education

Bachelor of Science - Political Science

San Diego State University
San Diego, CA
05-2026

Associate of Arts - Political Science

Southwestern College
Chula Vista, CA
05-2024

High School Diploma -

Bachillerato Instituto Mexico De Baja California
Tijuana, Mexico
05-2021

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Guest services
  • Customer complaint resolution
  • Drawer management
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Adaptability and flexibility

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Cashier

The Home Depot Inc
09.2022 - Current

Bachelor of Science - Political Science

San Diego State University

Associate of Arts - Political Science

Southwestern College

High School Diploma -

Bachillerato Instituto Mexico De Baja California
Jesus Portugal