Jesus Ramos Muniz
Ocala
Summary
Results-driven leader with a proven track record in managing operations and enhancing customer engagement. Skilled in communication and problem-solving, contributing to improved sales and exceptional service quality. Shores Hardware Store is one of the most well known and popular stores in Marion County.
As an Emergency Medical Technician, I was stationed in the busiest Medic unit in all of Lake County, Medic 62. This individual was stationed with the hard hitting fire department of the west wing of the county, Leesburg Fire Rescue. I've gained the respect of many fire departments, my peers, and have earned my stripes in just that one year with Lake County.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Owner
Shores Hardware Store
Ocala
01.2019 - Current
- Managed daily operations and inventory to optimize store performance.
- Trained staff on customer service standards and product knowledge to enhance customer satisfaction.
- Developed marketing strategies to enhance community engagement and sales.
- Oversaw supplier relationships to ensure timely product availability and support sales targets.
- Assisted customers in selecting tools and materials for projects.
- Maintained relationships with existing clients by providing superior customer service.
Emergency Medical Technician
Lake County Fire Rescue
Tavares
02.2025 - 12.2025
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Provided emergency medical care to patients in critical situations.
- Coordinated emergency response operations with fire rescue teams to enhance patient outcomes.
- Operated medical equipment to ensure readiness for emergency situations.
- Communicated effectively with team members and other healthcare professionals.
- Pursued continued training and education to uphold high standards of emergency medical care.
Education
Emergency Medical Technician - Emergency Medicine
College of Central Florida
Ocala, FL08-2024
Skills
- Inventory management
- Customer engagement
- Supplier relations
- Emergency response
- Medical care
- Sales strategy
Languages
English
Professional
Spanish
Professional
Certification
Emergency Medical Technician
Timeline
Emergency Medical Technician
Lake County Fire Rescue
02.2025 - 12.2025
Owner
Shores Hardware Store
01.2019 - Current
Emergency Medical Technician - Emergency Medicine
College of Central Florida