Jesus Taveras
Campbell Hall,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Janice Driving School
06.2021 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of product and service changes.
- Educated customers about billing, payment processing and support policies and procedures.
Education
Fordham Preparatory School
The Bronx, NYHigh School Diploma -
Washingtonville Senior High School
Washingtonville, NY06.2023
Business Management And Administration
Orange County Community College
Newburgh, NY2025
Skills
- Report Preparation
- Sales Expertise
- Account Management
- Bilingual: English and Spanish
- Engaging in customer service
Timeline
Customer Service Representative
Janice Driving School
06.2021 - 08.2023
Fordham Preparatory School
High School Diploma -
Washingtonville Senior High School
Business Management And Administration
Orange County Community College
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