Jesus Vazquez
Springfield,MA
Summary
Highly-motivated professional with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
General Manager
Interstate Plumbing and Heating Supply
Holyoke, MA
06.2024 - Current
- Duties & Responsibilities: Managed daily operations, inventory controls, and financial health of regional commercial and residential supply store, supervising, training, and scheduling a team of 3 direct reports to ensure compliance with workplace safety standards and operational protocols.
- Act as the primary authority for resolving complex logistical bottlenecks, processing high-volume corporate accounts, and handling escalated vendor disputes under strict business timelines.
- Oversaw an extensive inventory system, tracking high-value supply shipments and auditing discrepancies to manage logistics for accurate delivery timelines.
- Conducted performance evaluations, resolved conflicts, and cultivated a highly accountable team environment.
Protective Security Officer
North American Security
Cheshire, CT
10.2022 - 04.2023
- Duties & Responsibilities: Serve as an armed federal contractor safeguarding high-security Department of Homeland Security (DHS) facilities and federal buildings in direct coordination with the Federal Protective Service (FPS).
- Monitored facility access points, verified personnel identification credentials, and conducted screening protocols for packages and property, preventing entry of contraband or unauthorized weapons.
- Responded immediately to facility alarms, security breaches, and emergency medical incidents, authored clear and objective federal incident reports detailing timeline events, witness statements, and security actions taken to ensure accountability.
- Applied tactical communication and verbal de-escalation techniques during public demonstrations, protests, or civil unrest, defusing hostile situations safely and maintaining a secure environment.
Human Resources Specialist
US Army
Chicopee, MA
03.2015 - 03.2023
- Utilized automated federal database systems (including IPPS-A, SIPDERS, and EDAS) to input, track, audit, and report personnel data, enhancing medical readiness and ensuring compliance for evaluations and deployment clearance.
- Duties & Responsibilities: Managed administrative database systems, personnel records, and regulatory compliance frameworks for a unit of over 300 active service members, ensuring strict adherence to Department of Defense (DoD) regulations and federal privacy laws.
- Conducted formal Line of Duty (LOD) investigations and internal record audits to identify discrepancies, gather facts, process legal documentation, and resolve noncompliance issues.
- Supervised and trained junior soldiers in administrative protocols and information security, ensuring accurate preparation of personnel files for rapid worldwide deployments.
Student Police Officer
South Hadley Police Department
07.2022 - 10.2022
- Performed duties as a Student Police Officer for the South Hadley Police Department, undergoing comprehensive preparatory training prior to attending the municipal police academy.
- Trained alongside sworn personnel to achieve proficiency in Basic Life Support (BLS) and tactical medical response techniques for critical emergency incidents.
- Operated departmental communication systems, executed active dispatch duties, logged incident data, and coordinated patrol unit responses to public safety calls, enhancing operational effectiveness.
- Executed directed traffic control details, enforced roadway safety, managed vehicle flow during public events, and secured accident perimeters to ensure community safety.
- Conducted active field patrols and ride-alongs with senior law enforcement officers, acquiring practical experience in community policing, emergency response, and tactical decision-making, contributing to overall team readiness.
Installation Security Forces
Commonwealth Of Mass, Military Division
Westfield, MA
06.2020 - 07.2021
- Acted as a credentialed law enforcement officer for the installation, exercising full arrest authority to safeguard critical federal infrastructure, F-15 fighter jets, Weapons of Mass Destruction (WMD) storage facilities, and military and civilian personnel.
- Developed comprehensive, legally defensible incident, arrest, and use-of-force reports, securing crime scenes, collecting physical evidence, and conducting formal interviews with suspects and witnesses to support judicial proceedings.
- Conducted armed tactical patrols in high-risk sectors, responding to emergency alarms, domestic disturbances, and security breaches, and executing physical detentions and arrests under federal and military jurisdiction.
- Directed installation traffic safety through DUI/OUI investigations, response to vehicular accidents, and issuance of federal and military traffic citations to enhance overall roadway security.
- Applied advanced tactical response protocols for the protection of WMD assets and priority-level resources, maintaining constant readiness in active shooter response, defensive tactics, and force protection measures.
Command Support Staff Member
Air Force Reserves
Chicopee, Massachusetts
02.2023 - Current
- Managed military personnel records and readiness tracking, ensuring compliance with Department of the AirForce and Department of Defense requirements.
- Maintained personnel records in MilPDS, myFSS, vMPF, and ARPC systems, supporting accurate evaluations, promotions, duty-status changes, awards, and overall readiness.
- Audited training rosters, participation records, and readiness metrics to identify discrepancies, enhancing data integrity and reliability.
- Advised leadership and service members on personnel actions and career development, enabling informed decision-making on assignments and administrative correspondence.
Education
Bachelor's degree -
Capella University
Minneapolis, MNSkills
- Operational strategy
- Risk assessment
- Decision making
- Problem solving
- Team building
- Leadership development
- Conflict resolution
Language skills
Spanish Spoken: Advanced | Written: Advanced | Read: Advanced
Timeline
General Manager
Interstate Plumbing and Heating Supply
06.2024 - Current
Command Support Staff Member
Air Force Reserves
02.2023 - Current
Protective Security Officer
North American Security
10.2022 - 04.2023
Student Police Officer
South Hadley Police Department
07.2022 - 10.2022
Installation Security Forces
Commonwealth Of Mass, Military Division
06.2020 - 07.2021
Human Resources Specialist
US Army
03.2015 - 03.2023
Bachelor's degree -
Capella University