Dynamic Assistant Manager with a proven track record at Aztlan Herbal Remedies, enhancing customer satisfaction and streamlining inventory. Excelled in team leadership and problem-solving, significantly contributing to sales growth. Skilled in staff training and cyber security, ensuring both efficiency and safety in store operations.
1. Customer Service: Assist customers by providing information about herbal products and remedies, answering questions, and ensuring a pleasant shopping experience.
2. Inventory Management: Monitor stock levels, manage inventory replenishment, and assist in managing ordering processes for herbal products.
3. Staff Assistance: Support the store manager in training, supervising, and scheduling staff to ensure efficient store operations.
4. Sales Support: Help implement sales strategies to achieve store sales targets, including promotions and special offers.
5. Product Knowledge: Maintain and update knowledge of herbal remedies, their uses, benefits, and any relevant safety information to assist both staff and customers effectively.
6. Store Maintenance: Ensure that the store is clean, organized, and visually appealing, complying with health and safety regulations.
7. Handling Transactions: Assist in processing sales and transactions at the cash register accurately.
8. Reporting: Prepare sales reports and help analyze sales data to inform business decisions.
9. Customer Feedback: Gather and respond to customer feedback to improve service and product offerings.
10. Compliance: Ensure adherence to company policies and legal regulations related to herbal products and remedies.