Jolie Bray
Sumiton,AL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Small Business Owner
Legacy Life Herbal Remedies
03.2023 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Managed day-to-day business operations.
Night Shift Supervisor
Shipt
04.2021 - 07.2022
- Enhanced team efficiency by implementing streamlined processes and procedures for night shift operations.
- Reduced employee turnover by fostering a positive work environment and providing ongoing support to staff members.
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
- Ensured safety of all employees by conducting regular safety checks, addressing potential hazards, and enforcing company policies.
- Improved customer satisfaction by addressing concerns promptly and ensuring high-quality service from the night shift team.
Assistant Store Manager
Claire's Boutique
03.2020 - 03.2021
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
Education
Associate of Science - Business Administration
Wallace State Community College - Hanceville
Hanceville, AL05.2024
Skills
- Administrative Oversight
- Regulatory Compliance
- Budget Administration
- Business Management
- Team Oversight
- Customer Relations
- Customer Service
- Team Leadership
- Stripe, Purecloud, Zendesk, and Tableau experience
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
References
Judge Joeletta Barretnine
14th Judicial Circuit as Circuit Judge- Walker County Alabama
Phone: 205-567-9467
Mikayla Powell
Customer Retention- Shipt
Phone: 205-475-6093
Holli Baker
Customer Service Specialist- Fetch
Phone: 678-997-1186
Timeline
Small Business Owner
Legacy Life Herbal Remedies
03.2023 - Current
Night Shift Supervisor
Shipt
04.2021 - 07.2022
Assistant Store Manager
Claire's Boutique
03.2020 - 03.2021
Associate of Science - Business Administration
Wallace State Community College - Hanceville
Similar Profiles
Lyberty AmmamooLyberty Ammamoo
Server at Herbal LifeServer at Herbal Life
Kekeletso MofokaKekeletso Mofoka
Sales Consultant at Herbal LifeSales Consultant at Herbal Life
Collins BosompimCollins Bosompim
Administrative officer at Green life herbal CenterAdministrative officer at Green life herbal Center