Jesyca Jones
The Chimney Sweep
Lavon,TX
11
years of professional experience
Highly organized professional specializing in efficient scheduling processes and team collaboration. Proven ability to optimize schedules and enhance operational flow. Known for reliability and flexibility, ensuring seamless coordination even in dynamic environments. Key skills include time management, conflict resolution, and adaptability.
Work History
Scheduling Coordinator
2 Years 10 Months- Developed and maintained a comprehensive scheduling system to track appointments, services, and personnel availability.
- Coordinated scheduling for multiple technicians, ensuring efficient daily operations and optimal resource allocation.
- Streamlined processes by implementing software tools for appointment reminders, reducing missed service calls.
- Managed customer inquiries and appointment bookings through various communication platforms, enhancing client satisfaction.
Business Office Manager
1 Year 2 Months- Oversaw daily operations, ensuring compliance with regulatory standards and policies.
- Managed scheduling and payroll processes for staff, optimizing resource allocation.
- Developed and implemented office procedures, improving workflow efficiency and accuracy.
- Trained and mentored administrative staff, enhancing team performance and service quality.
- Resolved financial discrepancies and customer billing issues with timely attention.
Business Office Coord.
8 Months- – Processed payroll, LTC insurance, and AR/AP. Created and audited business/chart files for accuracy and compliance. I take phone inquiries and give tours. Managed monthly budget and trained management on budget interpretation.
- Managed scheduling and appointment logistics for staff and residents, enhancing operational efficiency.
- Coordinated daily operations to ensure efficient flow of information and resources.
Business Office Coord.
2 Years 4 Months- Processed payroll, LTC insurance, and accounts receivable/accounts payable.
- Developed and maintained filing systems to improve document retrieval and compliance.
- Streamlined communication between departments, fostering collaboration across teams.
Bakery Associate
1 Year- Baked bread and stocked shelves to ensure product availability. Delivered exceptional customer service by addressing inquiries and resolving issues effectively. and learned to decorate a cupcake.
- Prepared and baked a variety of bread and pastry items ensuring quality standards.
- Maintained cleanliness and organization of bakery area to meet health regulations.
- Assisted in inventory management, tracking stock levels of ingredients and supplies.
Executive Assistant
3 Years 9 Months- - Process Payroll, LTC Insurance and Managed accounts receivable and accounts payable processes. Created and audited business/chart files to ensure accuracy and compliance. I took phone inquiries and gave tours. Assisted with monthly budget preparation and audited timecards for payroll accuracy. I also worked as a Caregiver/ Medtech.
- Coordinated executive schedules to optimize time management and enhance productivity.
- Managed communication between departments, facilitating information flow and collaboration.
- Streamlined office operations by implementing efficient filing systems and digital tools.
Education
High School Diploma
Skills
Customer service management
Workflow optimization
Interpersonal communication
Problem-solving
Dependable Team Player
Written communication
Written communication
Scheduling coordination
Fast Paced Learner
Client relationship management
Administrative support
Multitasking capabilities
Timeline
Scheduling Coordinator
The Chimney Sweep
10.2023 - CurrentRead More
Business Office Manager
Colonial Oaks at Campbell Park
08.2022 - 10.2023Read More
Business Office Coord.
Brookdale Senior Living
08.2021 - 04.2022Read More
Business Office Coord.
Brookdale Senior Living
01.2019 - 05.2021Read More
Bakery Associate
Walmart
12.2018 - 12.2019Read More
Executive Assistant
Arbor House AL and MC
03.2015 - 12.2018Read More
A Beka Academy
High School Diploma
Read More