Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesyl Alcantaro-Leon

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

3
3
years of professional experience

Work History

Server

Applebee's Grill + Bar
Tewksbury
02.2026 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Assisted guests with menu selection and answered questions about food options.
  • Processed orders accurately and efficiently using point-of-sale system.
  • Collaborated with kitchen staff to ensure timely food delivery to tables.
  • Managed customer complaints promptly and professionally to ensure satisfaction.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Supported team members during peak hours to enhance overall service quality.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.

Server- Food Runner- host

Tavern in the Square
Tewksbury
04.2023 - 11.2025
  • Delivered exceptional service to enhance guest experiences in a fast-paced environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Managed customer orders using point-of-sale systems for efficient processing.
  • Handled customer inquiries and resolved issues promptly for positive interactions.
  • Recommended menu items based on guest preferences to increase satisfaction.
  • Participated in team meetings to discuss service improvements and operational efficiency.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Education

Greater Lowell Technical School
Lowell, MA

Skills

  • Customer service
  • Order processing
  • Menu knowledge
  • Point-of-sale operations
  • Food safety
  • Team collaboration
  • Effective communication
  • Sales techniques

Timeline

Server

Applebee's Grill + Bar
02.2026 - Current

Server- Food Runner- host

Tavern in the Square
04.2023 - 11.2025

Greater Lowell Technical School
Jesyl Alcantaro-Leon