Summary
Overview
Work History
Education
Skills
References
Timeline
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John Thomas

Palm Coast,FL

Summary

Dynamic hospitality professional with over 10 years of experience in high-volume restaurant and bar environments. Skilled in delivering exceptional guest experiences, crafting innovative cocktails, upselling to drive revenue, and leading teams to maintain outstanding service standards. Eager to bring strong customer relationship-building and sales expertise to a front-of-house hospitality or sales role.

Overview

18
18
years of professional experience

Work History

Bartender/Server

Raintree Restaurant
St. Augustine, FL
10.2020 - Current
  • Deliver personalized service in a fine-dining setting, consistently earning high guest satisfaction feedback.
  • Craft custom cocktails and expertly upsell wine/spirits to enhance revenue and dining experiences.
  • Train and mentor new bar staff on menu knowledge, service protocols, and efficient cash handling.

Cook

Les Petit French Bakery
Palm Coast, FL
04.2020 - 10.2020
  • Prepared authentic French meals for carryout, maintaining quality and efficiency during high-demand periods.

Lead Bartender/Server

Hog Island Fish Camp
St. Augustine, FL
03.2018 - 02.2020
  • Promoted to Lead role; trained 5+ staff members and oversaw nightly operations, including cash management exceeding $5,000.
  • Designed seasonal cocktail menus to elevate offerings and boost guest engagement.

Bartender/Server

Blind Pig Provisions
Ormond Beach, FL
03.2017 - 02.2018
  • Boosted bar sales by 15% through effective upselling techniques and creative cocktail development.
  • Managed closing procedures while ensuring memorable guest experiences in a fast-paced environment.

Head Cook

Superfit Foods
Jacksonville, FL
08.2016 - 02.2017
  • Refined healthy meal recipes for consistency and appeal; led kitchen team in daily operations.

Bartender/Server

Bonefish Grill
Jacksonville Beach & Lakeland, FL
01.2011 - 01.2016

Server

Louie Mack's Steak House
Lakeland, FL
01.2008 - 01.2011

Retirement Distribution Services

Merrill Lynch
Jacksonville, FL
01.2016
  • Processed client transactions and provided phone-based support.

Education

Some College (No Degree) - Fine Arts

Lakeland High School
Lakeland FL

Skills

  • Custom Cocktail Creation & Menu Building
  • Food & Beverage Pairing Expertise
  • Upselling & Revenue Growth Strategies
  • POS Systems & Cash Handling
  • Customer Service & Conflict Resolution
  • Team Leadership & Staff Training
  • Multitasking in High-Volume Environments

References

Available upon request.

Timeline

Bartender/Server

Raintree Restaurant
10.2020 - Current

Cook

Les Petit French Bakery
04.2020 - 10.2020

Lead Bartender/Server

Hog Island Fish Camp
03.2018 - 02.2020

Bartender/Server

Blind Pig Provisions
03.2017 - 02.2018

Head Cook

Superfit Foods
08.2016 - 02.2017

Retirement Distribution Services

Merrill Lynch
01.2016

Bartender/Server

Bonefish Grill
01.2011 - 01.2016

Server

Louie Mack's Steak House
01.2008 - 01.2011

Some College (No Degree) - Fine Arts

Lakeland High School
John Thomas