Jett Plane
Parrish,FL
Summary
A hardworking individual committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly poised to consistently exceed performance standards and sales targets. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
16
16
years of professional experience
Work History
Co-Owner/Esthetician
Máti Studio
Fort Wayne, Indiana
05.2016 - 08.2026
- Crafted marketing strategies that increased brand visibility and attracted new clients, contributing to studio growth.
- Managed day-to-day business operations including staffing, inventory management, and cleaning.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Recruited, trained, evaluated, and supervised staff members.
- Provided leadership, guidance, and mentorship to employees.
- Led team meetings to review performance progress and collaboratively address challenges, fostering a culture of open communication.
Receptionist
J Three Salon
Warsaw, Indiana
07.2010 - 05.2016
- Greeted clients warmly and directed them to appropriate services.
- Answered phone inquiries and provided information on salon services.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Managed appointment scheduling using salon software
Certified Nursing Assistant
Senior1Care
Elkhart, Indiana
08.2012 - 11.2015
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities and personal care needs.
- Maintained a clean and safe environment for residents at all times.
Education
Ivy Tech Community College of Indiana
Indianapolis, INLicensed Esthetician -
Ravenscroft Beauty College
Fort Wayne, INSkills
- Critical thinking
- Excellent communication skills
- Upselling and cross selling
- Friendly and outgoing
- Exceptional customer service
- Persuasion techniques
Timeline
Co-Owner/Esthetician
Máti Studio
05.2016 - 08.2026
Certified Nursing Assistant
Senior1Care
08.2012 - 11.2015
Receptionist
J Three Salon
07.2010 - 05.2016
Ivy Tech Community College of Indiana
Licensed Esthetician -
Ravenscroft Beauty College