Jett Wallace
5117 Dovecote Trail, Suwanee,GA
Summary
I have just graduated from the University of North Georgia with a Master's in Computer Science (July 2024) and am eager to join a fast-paced data science team. With a natural passion for computer networking and security, I bring three years of IT experience from the second-largest divorce law firm in the nation. I'm excited to apply both my academic knowledge and hands-on skills to drive any team forward. I'm seeking a dynamic work environment with ample opportunities for growth and advancement.
Overview
5
5
years of professional experience
Work History
IT Associate
Meriwether Tharp LLC
2024.05 - Current
- Assisted the firm in identifying and upgrading hardware to comply with Windows 10 end-of-life requirements.
- Responsible for restoring Active Directory, QuickBooks, and OpenVPN servers following a CrowdStrike outage.
- Utilized the Aderant case management API to import reports into Salesforce.
- Actively collaborated with management to develop acceptable use policies and disaster recovery procedures for the firm.
Concert Production Assistant
Jody Jackson Productions LLC
2022.08 - Current
- Coordinate approximately six shows per year, all of which are private events.
- Responsible for the transportation of the artist, band members, and support staff around the venue site.
- Manage and organize over 20 stagehands for setup and teardown of the event. This includes overseeing their work hours and schedules to ensure smooth operations.
- Shows range as small as 300 and large as 5,000 attendees.
- Some headliners I've worked with include country stars Lee Brice and Dustin Lynch
IT Associate
Meriwether & Tharp LLC
2023.05 - 2023.08
- Designed and implemented security systems across five metro Atlanta offices.
- Converted outdated digital media for use in court cases.
- Instrumental in migrating document storage to a single-tenant cloud solution. This solution has resulted in a 20% reduction in downtime.
- Assisted in the firm's shift to Microsoft 2FA.
- Investigated a $300,000 wire fraud case, ensuring no firm hardware was compromised.
- Overhauled the inventory management system and updated asset management policies.
- Validated compatibility of internal software with Windows 11 upgrades.
IT Associate
Meriweather & Tharp LLC
2022.05 - 2022.08
- Analyzed WIFI signal issues and installed upgraded access points.
- Supported over 20 conference rooms to facilitate meetings with remote Clients and Judges.
- Performed daily maintenance tasks on the company's fleet of over 140 workstations.
- Validated and repaired network drops. Including repairing Cisco network infrastructure.
- Maintained and monitored server room inventory and assisted with weekend emergency outages.
- Worked with external vendors to have devices repaired under warranty, saving the company over $10,000.
- Assisted Attorneys after hours with technology issues.
IT Associate
Meriwether & Tharp LLC
2020.03 - 2021.08
- Redesigned Server Room infrastructure to move servers back on premises. Including configuring layer 1,2 and 3 switches.
- Purchased and configured $20,000 Synology NAS to be used over iSCSI.
- Responded to a disaster recovery incident involving internal data loss. Saved the company an estimated $200,000 in lost billable revenue.
- Assisted with migration to Office 365.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- COVID 19 Response – helped transitioned the firm of 54 lawyers from the office to a work from home environment.
Computer Support Technician
Digital Agent
2019.05 - 2019.08
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Assisted with disaster recovery involving a county's probation office.
- Assisted with data center networking installation and configuration.
- Instrumental in assisting external organizations upgrading workstations to Windows 10.
Education
Master of Science - Computer Science
University of North Georgia
Dahlonega, GA07.2024
Cybersecurity Graduate Certificate -
University of North Georgia
Dahlonega, GA07.2024
Bachelor of Science - Cybersecurity
University of North Georgia
Dahlonega, GA05.2023
Skills
- Hardware and Software Repair
- Troubleshooting Network Issues
- Remote Technical Support
- Virtualization Technologies
Personal Interests
- Site to site WireGuard VPN tunnels using Ubuntu Server.
- Network wide DNS ad filtering server with local DNS caching.
- 3D Printing and some AutoCAD design.
- Designed and built custom $6000 water cooled desktop computer.
- Obtained the rank of Eagle Scout, Troop 513 Sugar Hill, GA -2017
- Gwinnett County Elections poll manager 2018 – Present
Timeline
IT Associate
Meriwether Tharp LLC
2024.05 - Current
IT Associate
Meriwether & Tharp LLC
2023.05 - 2023.08
Concert Production Assistant
Jody Jackson Productions LLC
2022.08 - Current
IT Associate
Meriweather & Tharp LLC
2022.05 - 2022.08
IT Associate
Meriwether & Tharp LLC
2020.03 - 2021.08
Computer Support Technician
Digital Agent
2019.05 - 2019.08
Master of Science - Computer Science
University of North Georgia
Cybersecurity Graduate Certificate -
University of North Georgia
Bachelor of Science - Cybersecurity
University of North Georgia
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