Summary
Overview
Work History
Education
Skills
Timeline
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Jetta Hosiner

Summary

Dynamic and resourceful professional with a proven track record at Foodland IGA, where I excelled in customer service and showcased meticulous attention to detail. I drove team cohesion and improved customer satisfaction through innovative solutions and strong communication. With data entry and front office management expertise, I consistently deliver high-quality service and operational efficiency. I thrive in managing office tasks and supporting team functions, leveraging my solid understanding of administrative software and office procedures. Proficient in Microsoft Office and data entry, I am committed to optimizing workflows and ensuring a highly efficient office environment. With valuable administrative skills developed in a fast-paced office setting, I am ready to transition into a new field. I excel in managing schedules, coordinating communications, and handling confidential information. I am eager to apply my transferable skills in a dynamic and challenging new role.

Overview

3
3
years of professional experience

Work History

Office Assistant 2

The State
08.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Ensured timely completion of projects by coordinating resources across multiple teams effectively.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.

Bakery Assistant Manager

Foodland IGA
02.2023 - 06.2024
  • Maintained a clean and safe work environment by enforcing strict adherence to sanitation guidelines and occupation safety regulations.
  • Collaborated with the Bakery Manager to develop innovative products, keeping up-to-date with market trends and consumer preferences.
  • Handled customer inquiries promptly while offering knowledgeable advice about bakery products, allergens information or special dietary requirements.
  • Increased employee morale through effective communication channels resulting in a more cohesive team environment.

Cashier

Foodland IGA
01.2022 - 02.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Juneau Douglas High School
Juneau, AK
05-2023

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Verbal communication
  • Dedicated team player
  • Resourceful
  • Mail handling
  • Professional and mature
  • Front office management
  • Valid Driver's license
  • Meticulous attention to detail

Timeline

Office Assistant 2

The State
08.2024 - Current

Bakery Assistant Manager

Foodland IGA
02.2023 - 06.2024

Cashier

Foodland IGA
01.2022 - 02.2023

High School Diploma -

Juneau Douglas High School
Jetta Hosiner