Jetta Thomas
Covington,GA
Summary
Dynamic case manager with a proven track record at Cencora, adept at problem-solving and developing tailored care plans. Skilled in case documentation and time management, I enhance patient outcomes through effective collaboration and strategic adjustments. Committed to ensuring compliance and facilitating access to essential resources for optimal care.
Overview
14
14
years of professional experience
Work History
Case Manager
Cencora
Frisco, TX
06.2022 - 10.2025
- Coordinated case management services to enhance patient care and support throughout treatment processes.
- Developed individualized care plans based on client needs and interdisciplinary team input.
- Monitored client progress, adjusting care strategies to ensure optimal outcomes and adherence to treatment goals.
- Collaborated with healthcare providers to facilitate access to essential resources and services for clients.
Site Coordinator
Cencora
Frisco, TX
01.2019 - 10.2022
- Coordinated logistics and scheduling for clinical trial studies, ensuring timely execution of project milestones.
- Collaborated with cross-functional teams to enhance communication and streamline operational processes.
- Managed site documentation and compliance, maintaining adherence to regulatory standards and protocols.
- Facilitated training sessions for new staff, improving team proficiency in standard operating procedures.
Reimbursement Counselor
Cencora
Frisco, TX
05.2011 - 01.2019
- Facilitated patient access to financial assistance programs and resources.
- Collaborated with healthcare providers to verify insurance coverage and benefits.
- Managed claims submission processes to ensure timely reimbursement for services rendered.
- Developed training materials for new staff on reimbursement procedures and compliance standards.
Education
Associate of Applied Science - Medical Assistant
Sanford–Brown
Dallas, TX06-2010
Associate of Science - Coding And Transcription
Pulaski Technical College
North Little Rock, AR06-2009
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
Timeline
Case Manager
Cencora
06.2022 - 10.2025
Site Coordinator
Cencora
01.2019 - 10.2022
Reimbursement Counselor
Cencora
05.2011 - 01.2019
Associate of Applied Science - Medical Assistant
Sanford–Brown
Associate of Science - Coding And Transcription
Pulaski Technical College