Jetta Youker
Summary
Dynamic professional with a unique blend of expertise in debt collection and sales. Proven track record of maximizing debt recovery while maintaining positive customer relationships. Skilled in negotiating payment arrangements and implementing effective sales strategies. Strong communicator with a results-driven approach, consistently exceeding targets and driving revenue growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
The Assurance Group
11.2021 - 01.2022
- Provided coverage option information to assist clients in protecting assets.
- Obtained underwriting approval by completing application for coverage.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
- Boosted policy sales through proactive client outreach and effective marketing strategies.
Debt Collector
Sentry Credit
01.2019 - 08.2021
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Trained new team members on scripts, company services and collection strategies.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Used skip tracing and other techniques to locate debtors.
- Achieved performance goals on consistent basis.
- Ranked #1 in office collections multiple occasions
After-School Tutor
Wenatchee Valley College
05.2016 - 03.2017
- Enhanced student comprehension by incorporating interactive activities and personalized attention.
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Developed customized lesson plans tailored to each student''s individual needs and learning style.
Education
High School Diploma -
Oroville Middle-High School
Oroville, WASome College (No Degree) - Macro Economics
Everett Community College
Everett WashingotnSome College (No Degree) - Macro Economics
Wenatchee Valley College
Omak, WaSkills
Building Relationships
Account Management
Call center experience
Client Relations
Negotiation
Persuasion techniques
Accomplishments
- Ranked #1 in office for 3 consecutive months.
- Exceeded monthly quota multiple times.
- Implemented successful sales strategies: Introducing new sales approaches or techniques that result in increased sales.
Certification
- Life, Health and Series 6 License - (180 DAY COMPLETION) with state of WA
Timeline
Life Insurance Agent
The Assurance Group
11.2021 - 01.2022
Debt Collector
Sentry Credit
01.2019 - 08.2021
After-School Tutor
Wenatchee Valley College
05.2016 - 03.2017
High School Diploma -
Oroville Middle-High School
Some College (No Degree) - Macro Economics
Everett Community College
Some College (No Degree) - Macro Economics
Wenatchee Valley College
Similar Profiles
Omar HerreraOmar Herrera
Senior Life & Health Insurance Broker at The Assurance GroupSenior Life & Health Insurance Broker at The Assurance Group
Allen SteindelAllen Steindel
Senior Field Agent at The Assurance GroupSenior Field Agent at The Assurance Group
Tyler VlahakisTyler Vlahakis
Sales Agent at The Assurance GroupSales Agent at The Assurance Group