Jeurys Sarmiento
Bronx,NY
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
New York Presbyterian Medical Center
New York, NY
07.2024 - Current
- Assisted nursing staff in monitoring patient vital signs and reporting changes in condition.
- Provided direct patient care, including bathing, feeding, and mobility support to enhance comfort and dignity.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted nursing staff with medical procedures to support patient care plans.
Manager
Chipotle Mexican Grill
Manhattan, NY
05.2021 - Current
- I maintain a safe a clean environment where both the costumers and workers feel safe and honored
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
- Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Manager
McDonald's
Bronx, NY
03.2020 - 05.2021
- I organized and arranged my crew members
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
Volunteer
Presbyterian Hospital
Bronx, NY
04.2019 - 04.2020
- Engaged with others successfully using strong verbal and written communication skills.
- Delivered newspapers and flowers throughout hospital.
- Assisted with clerical tasks, filing, shredding and stuffing envelopes.
- I helped elderly and sick patients get better by lifting their spirits up
Front Desk Receptionist
Dr. Pervaiz Iqbal office
Brooklyn, NY
01.2019 - 03.2020
- Making Insurance verifications
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Relayed messages from patients to physicians about concerns, condition updates.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Greeted incoming patients and verified paperwork to manage smooth intake processes.
- Patient check in
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
Education
GED -
Bronx Community College of The City University of New York
The Bronx, NYCollegiate Institute Of Math And Science
Bronx, NY06-2021
Skills
- Time management
- Reliable and trustworthy
- Relationship building
- Friendly, positive attitude
- Documentation procedures expert
- Charting expertise
- Patient feeding
- Grooming and bathing assistance
- Professional bedside manner
- Medical volunteer
Timeline
Patient Care Technician
New York Presbyterian Medical Center
07.2024 - Current
Manager
Chipotle Mexican Grill
05.2021 - Current
Manager
McDonald's
03.2020 - 05.2021
Volunteer
Presbyterian Hospital
04.2019 - 04.2020
Front Desk Receptionist
Dr. Pervaiz Iqbal office
01.2019 - 03.2020
GED -
Bronx Community College of The City University of New York
Collegiate Institute Of Math And Science