Jevgenia 'Geanie' Di Iorio
Millstone,NJ
Summary
Personable Hostess recognized for high productivity levels and efficient task completion. Skilled in customer service, reservation management, and conflict resolution. Excel in communication, teamwork, and adaptability, ensuring smooth operation of dining experiences.
Overview
27
27
years of professional experience
Work History
Hostess and Counter Helper
Big Boy's Pizzeria and Restaurant
Marlboro, NJ
04.2021 - 01.2025
- Greeted customers, answered questions and recommended specials to increase profits.
- Utilized POS system to total meal costs for final bill calculation.
- Spoke with patrons to drive satisfaction with food and service.
- Inspected dining and serving areas for cleanliness and proper setup.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Answered customer questions regarding ingredients used in different menu items.
Accounts Payable
Di Nucci Foods, INC
Linden, NJ
09.2004 - 03.2020
- Processed vendor invoices in a timely manner.
- Matched orders with invoices and recorded required information.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Reconciled discrepancies between vendor statements and internal accounts payable reports.
- Generated weekly check runs for approved invoices.
- Ensured all required supporting documentation is attached before processing payments.
Staff Gemologist and Sales
D'oro Jewelers
Staten Island, NY
06.1998 - 08.2001
- Identified precious stones through examination with a microscope or loupe.
- Inspected gemstones to ensure they meet industry standards and customer expectations.
- Maintained records of all transactions involving the sale or purchase of gems.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Engaged in suggestive selling techniques to increase sales volume.
- Tracked inventory levels to ensure adequate stock was available at all times.
Education
Graduate Gemologist - Gemology
GIA, Gemological Institute of America
New York, NY05-1998
Skills
- Seating coordination
- Guest complaint resolution
- Dining area maintenance
- Special requests handling
- Menu memorization
- POS system proficiency
Languages
English / Russian
Timeline
Hostess and Counter Helper
Big Boy's Pizzeria and Restaurant
04.2021 - 01.2025
Accounts Payable
Di Nucci Foods, INC
09.2004 - 03.2020
Staff Gemologist and Sales
D'oro Jewelers
06.1998 - 08.2001
Graduate Gemologist - Gemology
GIA, Gemological Institute of America
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