Jewel Bradshaw

• Provide direct support to children and families through case management services.
• Coordinate appointments, referrals, and community resources.
• Maintain accurate case documentation while ensuring HIPAA compliance.
• Build positive relationships through compassionate advocacy.
• Collaborate with social workers and healthcare professionals.
• Monitor client progress and assist with service planning.
• Conducted outreach efforts within the community to raise awareness about available services provided by the organization.
• Improved clients' coping with routine life activities such as food budgeting and rental payments.
• Developed strong rapport with clients by demonstrating empathy, active listening, and effective communication skills.
• Managed caseload efficiently through time-management skills and task prioritization techniques.

• Provided direct care and daily living support.
• Assisted with appointments, transportation, and independent living skills.
• Maintained daily logs, incident reports, and documentation.
• Performed inventory audits and maintained supply records.
• Prepared payroll and administrative reports.
• Worked with multidisciplinary teams to promote client well-being.

Registered patients and verified demographics.

• Scheduled X-ray, CT, PET, and Nuclear Medicine exams.
• Processed physician imaging orders in Synco
• Verified insurance and collected co-payments.
• Answered phones and coordinated patient communications.
• Temp
• Scheduled 40+ daily appointments using computerized calendars.
• Facilitated effective communication between patients and healthcare providers, improving overall patient experience.

• Processed laboratory specimens accurately.
• Prepared and transported specimens.
• Maintained laboratory inventory.
• Completed opening and closing procedures.
• Assisted patients professionally.
• Covid Testing
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Handled provider inquiries on claims and payments.
• Resolved claim discrepancies.
• Reviewed documentation for accuracy.
• Supported providers across multiple services.
• Documented communications.
• Maintained productivity and customer service standards.
• Achieved positive results under pressure by successfully managing large workloads during peak seasons without sacrificing quality or attention to detail.
• Managed high-volume caseloads and prioritized tasks effectively to meet strict deadlines without compromising on quality or accuracy.
• Collaborated with adjusters to ensure accurate claim evaluations and settlements, improving overall efficiency.