Dedicated Ticket Agent with a strong focus on process improvement and conflict resolution. Proven ability to enhance customer experiences through accurate data entry and effective collaboration during peak travel periods.
Overview
8
8
years of professional experience
Work History
Ticket Agent
Unifi
01.2023 - Current
Processed ticket transactions efficiently, ensuring compliance with company policies and industry regulations.
Assisted passengers with travel inquiries, providing accurate information to enhance customer experience.
Collaborated with team members to maintain smooth operations during peak travel periods.