Jewel Gann
First Discovery Child Development Center
Suffolk,VA
7
years of professional experience
Professional communicator with 7+ years of experience in customer service and assistant teaching. Skilled in supporting families, handling sensitive information, and maintaining accurate records while managing multiple priorities with attention to detail.
Work History
Teacher Assistant
11 Months- Communicate clearly and professionally with parents, guardians, teachers, and staff regarding daily activities, needs, and concerns.
- Maintain accurate attendance records and confidential documentation while ensuring information is organized and up to date.
- Provide professional customer service while creating a welcoming and supportive environment for families.
- Manage multiple responsibilities and priorities in a fast-paced environment while maintaining attention to detail.
- Collaborate with teachers and staff to resolve concerns, follow procedures, and provide quality support to families.
Customer Service Associate
10 Months- Provided professional and courteous customer service in a fast-paced environment.
- Assisted customers with questions, payments, purchases, and concerns while maintaining a positive experience.
- Maintained accurate records and handled customer information with professionalism and discretion.
- Resolved customer concerns efficiently while demonstrating strong communication and problem-solving skills.
- Managed multiple tasks while maintaining accuracy, organization, and attention to detail.
Assistant Teacher
2 Years 4 Months- Delivered compassionate customer service to parents, guardians, and families, fostering positive relationships and trust.
- Maintained accurate attendance, records, documentation, and daily information.
- Handled confidential and sensitive information with professionalism and discretion.
- Responded promptly and professionally to questions, concerns, and requests.
- Managed multiple responsibilities in a fast-paced environment while maintaining accuracy.
Customer Service Associate
3 Years 5 Months- Delivered professional customer service in high-volume healthcare retail and pharmacy setting, ensuring customer satisfaction and support.
- Assisted customers with locating medications and pharmacy-related items and directed questions to pharmacy staff when needed.
- Supported pharmacy operations by restocking medications and maintaining organized shelves and inventory areas.
- Handled customer information with professionalism, confidentiality, patience, and empathy.
- Resolved customer concerns and collaborated with retail and pharmacy staff to provide efficient service.
Education
Associate of Applied Science - Medical Administrative Assistant
High School Diploma
- 3.5 GPA
Skills
Patient/Customer Service
Professional Communication
Attention to Detail
Problem Solving
Confidentiality
Patient support
Insurance & Payment Processing
Timeline
Teacher Assistant
First Discovery Child Development Center
11.2025 - CurrentRead More
Customer Service Associate
Bp Gas Station
02.2025 - 12.2025Read More
Assistant Teacher
Bundle of Joy Child Development Center
10.2022 - 02.2025Read More
Customer Service Associate
CVS Pharmacy, Retail
05.2019 - 10.2022Read More
Bryant & Stratton College
Associate of Applied Science from Medical Administrative Assistant
Read More
Woodrow Wilson High School
High School Diploma
Read More