Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jewel Johnson

Vacaville,CA

Summary

I am a dedicated and passionate customer service worker with a genuine love for assisting others. I exceed customer expectations, deliver exceptional service, and create positive experiences. With strong communication skills, and strong empathy, I quickly resolve issues and provide innovative solution. Being collaborative, and continuously seeking improvement, I thrive in team environments. My commitment to customer satisfaction makes me a valuable asset to any company.

Overview

2
2
years of professional experience

Work History

Service Advisor/Cashier

7 Flags Car Wash
02.2024 - Current
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Pops Rock'n Kettle Corn
08.2023 - 05.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve company needs.
  • Built relationships with customers to encourage repeat business.
  • Learned duties for various positions and provided backup at key times.

Seasonal Sales Associate

Five Below
11.2022 - 02.2023
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

High School Diploma -

Will C Wood High School
Vacaville, CA
06-2024

Skills

  • Customer service
  • Computer skills
  • Multitasking and organization
  • Customer relations
  • Relationship building
  • Teamwork and collaboration
  • Customer engagement

Timeline

Service Advisor/Cashier

7 Flags Car Wash
02.2024 - Current

Cashier

Pops Rock'n Kettle Corn
08.2023 - 05.2024

Seasonal Sales Associate

Five Below
11.2022 - 02.2023

High School Diploma -

Will C Wood High School
Jewel Johnson