Work Preference
Summary
Overview
Work History
Education
Skills
Section name
Timeline
Generic
Open To Work

Jewel Johnston

Operations General Manager
Greenville,TX

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Electronics TechnicianAsset Protection DetectiveDepartment Leadoperations managerGeneral Manager

Work Type

Full Time

Location Preference

On-Site
Location: Greenville, TX, USGreenville, TX
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programs4-day work week

Summary

Dynamic management professional with over 20 years of experience leading six liquor-licensed establishments in New Mexico, consistently achieving a flawless compliance record with no violations from the S.I.D. Alcohol and Gaming Division. Expertise in operational management and electronics technology, complemented by hands-on skills in troubleshooting and maintaining electronic systems for optimal performance. Recognized for strategic planning abilities and a results-driven approach, fostering team collaboration to enhance operational efficiency and achieve organizational goals. Committed to upholding high standards of performance while adapting to evolving industry needs, ensuring a secure and successful retail environment.

Overview

35
35
years of professional experience

Work History

Electronics Technician

N.C.R. National Cash Register Company
03.2025 - 09.2025
  • In my years at 4341 I have worked the front end as supervisor,Working on both I.M.S. team and Cap one and two, Worked as Department manager in the Dairy department, Worked as Department manager in Electronics department, and am currently serving as Department manager in Sporting Goods department as well as Hardware and paint Department. In my years as D.P. I have received (Four Happy Too Help Award Pins and Letters of acknowledgement) For Superior Customer Service. Excellence in training concept. And Happy to Help in every Way. Additionally, I consistently scan well over the corporate standard of 800 S.P.M. on front end P.O.S.
  • Directed daily operations, ensuring compliance with company policies and procedures.
  • Mentored and trained team members to enhance productivity and service quality.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Developed company protocol and security concepts.
  • Liaison with the department of public safety Special investigations Unit.
  • Trained all Security personnel to operate a Hard post Check point.
  • CTS and Aloha systems proficient- POS Front and Back of house Proficient.
  • Diagnosed and repaired electronic systems using multimeters and oscilloscopes.
  • Conducted routine maintenance checks to ensure optimal equipment performance.
  • Collaborated with engineering teams to troubleshoot circuit designs and improve functionality.
  • Implemented preventive maintenance schedules, increasing equipment reliability and reducing downtime.
  • Enhanced system performance by troubleshooting and repairing electronic equipment.
  • Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
  • Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
  • Led troubleshooting efforts for complex electronic issues, ensuring timely resolutions for client projects.

Asset Protection Detective

Walmart
02.2022 - 03.2025
  • Conducted thorough investigations on theft incidents to identify patterns and prevent future losses.
  • Collaborated with law enforcement to gather evidence and support criminal prosecution efforts.
  • Implemented loss prevention strategies that enhanced store security protocols and reduced shrinkage rates.
  • Trained staff on theft prevention techniques, promoting a culture of awareness and vigilance within the team.
  • Utilized surveillance technology to monitor activities, ensuring compliance with safety regulations and company policies.
  • Developed comprehensive reports detailing findings from investigations, aiding in data-driven decision-making for management.
  • Analyzed internal audit reports to identify vulnerabilities in operational processes and recommend improvements.
  • Collaborated with management to develop comprehensive loss prevention policies and procedures.
  • Responded quickly to emergency situations within the premises, ensuring the safety of employees and customers alike during critical incidents.
  • Assisted with proper processing, presentation, organization, storing and replenishment of stock while maintaining recovery and fill in standards.
  • Kept abreast of emerging trends and best practices in the asset protection industry, applying new techniques and knowledge to continually enhance security measures.
  • Prevented significant inventory losses by identifying high-risk items and implementing targeted security measures.
  • Greeted and welcomed customers on sales floor to maintain service levels and security.
  • Streamlined shrink management program and trained Loss Prevention Officers.
  • Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
  • Implemented and maintained loss prevention programs in close collaboration with store management.
  • Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.

Department Lead

Walmart #4241
01.2015 - 01.2022
  • Oversaw departmental operations, ensuring alignment with organizational goals and compliance standards.
  • Streamlined processes to enhance productivity and reduce operational costs across multiple teams.
  • Mentored team members, fostering a culture of continuous improvement and professional development.
  • Implemented best practices for resource allocation, optimizing workflow efficiency in daily operations.
  • Analyzed performance metrics to identify areas for enhancement and developed strategic action plans.
  • Led cross-functional initiatives to drive project success and improve interdepartmental collaboration.
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Led team to achieve high performance standards through consistent coaching and feedback.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.

operations manager

Ryder star Development
01.2012 - 08.2014
  • Company Overview: North Dakota
  • Responsibilities as operations manager entailed planning the construction and development of an essential community activity entertainment space including liquor license and full-service food production kitchen and music venue. I worked directly with Dr, Julie Ferrara 505/220/0617

General Manager

One Up Elevated lounge
01.2009 - 11.2011
  • Company Overview: Historic Downtown Entertainment district Albuquerque
  • Served as General Manager.

Head of Operations Manager

Up Town sports Bar and Grill an ABQ Brewery
01.2003 - 01.2008
  • I Served as Head of Operations Manager.

General Manager

New Mexico Hospitality Venture
01.1998 - 11.2002
  • I Served as General Manager of Two High end Gentleman's Clubs full liquor licensed establishment's with full food production kitchens.

General manager

G 12 Entertainment
01.1991 - 12.1997
  • Company Overview: Albuquerque N.M.
  • I served as General manager for Two Full Liquor Licensed Establishments Gentleman's clubs.

Education

High School Diploma -

Highland High
Albuquerque, NM
01.1981

Skills

  • Systematic problem-solving
  • Digital technology proficiency
  • Electromechanical assembly expertise
  • Proficient in equipment installation
  • Proficient in hardware diagnostics
  • Electrical safety compliance
  • Mechanical system analysis
  • Comprehensive functional testing
  • Service excellence
  • Accurate calibration of instruments
  • Equipment installation
  • Detailed technical writing expertise

Section name

High Points in my career include experience working with highly motivated, male and female staff in operations, assisting in domestic issues and political concerns. I have for many years held total responsibility for hiring and scheduling, as well as training all levels of business management from (shift managers, bartenders, servers, store managers, security). This means my establishments have maintained a high-level of quality customer service while my employees are supported and maintained as well. As general manager I have experience working in and with, very high volume, high quality, kitchen food production environment, ordering as well as receiving and inventorying liquor, fine spirits and wine and other supplies, as well as maintaining all shipping and receiving ,independent contractor, and personnel files.

Timeline

Electronics Technician

N.C.R. National Cash Register Company
03.2025 - 09.2025

Asset Protection Detective

Walmart
02.2022 - 03.2025

Department Lead

Walmart #4241
01.2015 - 01.2022

operations manager

Ryder star Development
01.2012 - 08.2014

General Manager

One Up Elevated lounge
01.2009 - 11.2011

Head of Operations Manager

Up Town sports Bar and Grill an ABQ Brewery
01.2003 - 01.2008

General Manager

New Mexico Hospitality Venture
01.1998 - 11.2002

General manager

G 12 Entertainment
01.1991 - 12.1997

High School Diploma -

Highland High

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Jewel JohnstonOperations General Manager