Jewel Voeller
Fargo
Summary
Healthcare professional with strong foundation in patient care and medical support. Adept at handling patient needs, collaborating with healthcare teams, and ensuring clean and safe environment. Known for reliability, adaptability, and commitment to achieving positive patient outcomes. Areas worked in include neurosurgery, med/surg, psychiatry and eating disorders. Passionate about advocating for those with mental and chronic illnesses.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Nursing Assistant and Unit Secretary
Sanford Health
09.2020 - Current
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Participated in group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Collaborated with healthcare team to develop and implement individualized care plans.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Sales Associate
My Best Friend's Closet
10.2013 - 10.2020
- Fostered relationships with customers, driving repeat business through personalized service efforts.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Neurosurgical CNA
Sanford Health
09.2017 - 04.2020
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Assisted nursing staff with patient assessments, contributing to comprehensive care plans.
- Documented patient intake and dietary requirements and assisted with feeding.
- Attended to patients in 36-bed unit, continuously checking on needs and maintaining high standards of patient care.
- Trained to respond in medical emergencies and crisis intervention response in an inpatient neurosurgical setting.
Assistant Teacher
Adult Basic Education
09.2015 - 12.2018
- Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
- Assisted teachers with lesson preparation and curriculum implementation.
- Conducted special assessments and tutoring sessions to support individual student needs.
- Helped students master learning concepts through one-on-one and small group tutoring.
Behavioral Health Technician
Solutions
05.2016 - 10.2018
- Learned behavior modification techniques and applied them to the care of each client.
- Built positive rapport with a wide variety of clients. Worked as part of a team dedicated to improving the well-being of clients in order to transition back into the community.
- Trusted and well-versed with medication administration, safety restraints and positive support.
- Documented behavioral incidents thoroughly to keep accurate records.
- Developed and deepened relationships with fellow staff members to enhance team collaboration.
- Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Education
Bachelor of Arts - Psychology, Neuroscience
Concordia College
Moorhead, MN05.2023
High School Diploma -
West Fargo High School
West Fargo, ND05.2015
Skills
- Communication skills
- Build rapport
- Calm and level-headed under duress
- Emergency response
- Quick problem solver
- Compassionate Caregiver
- Individualized Care
- Emotional and social support
Certification
- Basic Life Support (BLS) Certification
- CPR certified through American Heart Association
Timeline
Nursing Assistant and Unit Secretary
Sanford Health
09.2020 - Current
Neurosurgical CNA
Sanford Health
09.2017 - 04.2020
Behavioral Health Technician
Solutions
05.2016 - 10.2018
Assistant Teacher
Adult Basic Education
09.2015 - 12.2018
Sales Associate
My Best Friend's Closet
10.2013 - 10.2020
Bachelor of Arts - Psychology, Neuroscience
Concordia College
High School Diploma -
West Fargo High School
Similar Profiles
Nourhan AbdoNourhan Abdo
Patient Care Technician at Sanford HealthPatient Care Technician at Sanford Health
Samantha SheldonSamantha Sheldon
Home Heath Case Manager/RN Case Manager at Sanford HealthHome Heath Case Manager/RN Case Manager at Sanford Health
Rachel KadlecRachel Kadlec
Pharmacy Technician at Sanford HealthPharmacy Technician at Sanford Health
Kim BaneyKim Baney
Lead Security Officer at Sanford HealthLead Security Officer at Sanford Health
Emilya BochatEmilya Bochat
Barista at StarbucksBarista at Starbucks