Jewel Voeller
Fargo,ND
Summary
Compassionate Nursing Assistant with an understanding of empathy and proactive care. Over 5 years of experience in the field of behavioral intervention. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication and social skills. Areas worked in include Neurosurgery, Med/Surg, Psychiatry and Eating Disorders. Passionate about advocating for those with mental illness and chronic illness.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nursing Assistant and Unit Secretary
Sanford Health
09.2020 - Current
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Delivered high-quality care to psychiatric patients in hospital facility.
Neurosurgical CNA
Sanford Health
09.2017 - 04.2020
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Documented patient intake and dietary requirements and assisted with feeding.
- Attended to patients in 36-bed unit, continuously checking on needs and maintaining high standards of patient care.
- Trained to respond in medical emergencies and crisis intervention response in an inpatient neurosurgical setting.
Behavioral Health Technician
Solutions
05.2016 - 10.2018
- Learned behavior modification techniques and applied them to the care of each client.
- Built positive rapport with a wide variety of clients.
Worked as part of a team dedicated to improving the well-being of clients in order to transition back into the community. - Trusted and well-versed with medication administration, safety restraints and positive support.
- Documented behavioral incidents thoroughly to keep accurate records.
- Developed and deepened relationships with fellow staff members to enhance team collaboration.
- Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Assistant Teacher
Adult Basic Education
09.2015 - 12.2018
- Graded assignments and tests using answer key, documented results and informed lead teacher of students’ performance.
- Assisted teachers with lesson preparation and curriculum implementation.
- Conducted special assessments and tutoring sessions to support individual student needs.
- Helped students master learning concepts through one-on-one and small group tutoring.
Sales Associate
My Best Friend's Closet
10.2013 - 10.2020
- Worked as part of a successful team to deliver excellent customer service
- Trained new employees on customer service, money handling and organizing strategies.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Bachelor of Arts - Psychology, Neuroscience
Concordia College
Moorhead, MN05.2023
High School Diploma -
West Fargo High School
West Fargo, ND05.2015
Skills
- Communication skills
- Build rapport
- Calm and level-headed under duress
- Emergency response
- Quick problem solver
- Compassionate Caregiver
- Individualized Care
Certification
- Basic Life Support (BLS) Certification
- CNA
- CPR certified through American Heart Association
Volunteering
Active Volunteer: AFSP Suicide Prevention Walk
Active Volunteer: Hospice of the Red River Valley
Active Volunteer: Project HEAL
Active Volunteer: National Eating Disorder Association NEDA Walk 2021
Timeline
Nursing Assistant and Unit Secretary
Sanford Health
09.2020 - Current
Neurosurgical CNA
Sanford Health
09.2017 - 04.2020
Behavioral Health Technician
Solutions
05.2016 - 10.2018
Assistant Teacher
Adult Basic Education
09.2015 - 12.2018
Sales Associate
My Best Friend's Closet
10.2013 - 10.2020
Bachelor of Arts - Psychology, Neuroscience
Concordia College
High School Diploma -
West Fargo High School