Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Jewel McDonald

College Station,Texas

Summary

Dynamic professional with a proven track record at Endeavor, excelling in relationship building and problem-solving. Successfully streamlined documentation processes, enhancing efficiency and accuracy. Adept at fostering communication and collaboration, ensuring client needs are met while maintaining strict confidentiality. Committed to promoting health and safety in all interactions.

Professional in social services, prepared to provide comprehensive support to case managers and clients. Known for thorough documentation, confidentiality, and effective problem-solving. Collaborative team player with focus on achieving impactful results and adapting to changing needs.

Overview

5
5
years of professional experience

Work History

Case Aide

Endeavor
04.2024 - Current
  • Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
  • Streamlined documentation processes for improved efficiency and accuracy in case recording.
  • Participated in staff meetings to review cases, share updates, and discuss strategies for successful outcomes.
  • Monitored progress towards service plan goals.
  • Conducted thorough assessments to identify client needs, prioritizing interventions and services accordingly.
  • Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.

Office Staff

Panther Financial Services
08.2020 - Current
  • Improved document organization system which resulted in easier access for staff members when searching relevant files quickly during time-sensitive situations.
  • Provided excellent customer service by addressing inquiries promptly and professionally via phone or email correspondence.
  • Facilitated the smooth operation of daily tasks through effective prioritization of responsibilities based on urgency and importance levels.


Program Leader

Cy-Fair ISD
01.2023 - 07.2023
  • Championed a culture of continuous improvement, identifying opportunities for growth and implementing innovative solutions to enhance program effectiveness.
  • Developed a positive learning environment for diverse students, fostering inclusion and cultural sensitivity in all aspects of the program.
  • Increased parent satisfaction by maintaining open lines of communication and providing regular updates on student progress.
  • Streamlined program operations by collaborating with other team members to develop efficient scheduling and resource allocation strategies.
  • Monitored student safety while conducting indoor or outdoor activities.
  • Created fun, age-appropriate activities for school-age children.
  • Managed behavioral issues and used positive behavior strategies for groups of up to 25 students.
  • Implemented effective behavior management strategies, creating a safe and supportive environment for all participants.
  • Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.

Counselor

CSISD Kids Klub
08.2022 - 05.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
  • Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
  • Enhanced student safety by consistently supervising after school activities and ensuring adherence to established rules.
  • Provided first aid and emergency response as required, prioritizing student health and safety at all times.
  • Fostered a positive environment for students, effectively addressing any behavioral issues that arose during before and after school care.
  • Promoted physical fitness among students through engaging outdoor games, sports activities.
  • Facilitated group activities that promoted social skills development and positive peer interactions among students.
  • Improved communication with parents by providing regular updates on their children''s progress and behavior during before and after school care sessions.
  • Collaborated with colleagues to develop creative activities for students, leading to increased engagement and enjoyment.
  • Managed daily attendance records, ensuring accurate documentation of student participation in the program.

Program Leader Summer Camp

Cy-Fair ISD
07.2020 - 07.2020
  • Championed a culture of continuous improvement, identifying opportunities for growth and implementing innovative solutions to enhance program effectiveness.
  • Developed a positive learning environment for diverse students, fostering inclusion and cultural sensitivity in all aspects of the program.
  • Increased parent satisfaction by maintaining open lines of communication and providing regular updates on student progress.
  • Streamlined program operations by collaborating with other team members to develop efficient scheduling and resource allocation strategies.
  • Monitored student safety while conducting indoor or outdoor activities.
  • Created fun, age-appropriate activities for school-age children.
  • Managed behavioral issues and used positive behavior strategies for groups of up to 25 students.
  • Implemented effective behavior management strategies, creating a safe and supportive environment for all participants.
  • Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.

Education

Bachelor of Science - Phycology

Sam Houston State University
Huntsville, TX
05-2026

Skills

  • Relationship building
  • Health and safety
  • Professional boundaries
  • Communication
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Organizational skills

Awards

~May employee of the month for Endeavors Migrant services 2025

Timeline

Case Aide

Endeavor
04.2024 - Current

Program Leader

Cy-Fair ISD
01.2023 - 07.2023

Counselor

CSISD Kids Klub
08.2022 - 05.2023

Office Staff

Panther Financial Services
08.2020 - Current

Program Leader Summer Camp

Cy-Fair ISD
07.2020 - 07.2020

Bachelor of Science - Phycology

Sam Houston State University

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