Jewel Pino
Brooklyn,NY
Summary
Influential team player with record of success managing administrative and sales challenges, helping to ensure company success. Hands-on professional with capabilities in a variety of skills. Recognized for dynamic work ethic and ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
DMV Clerk/Office Assistant
Plaza Auto Group
05.2023 - 01.2024
- Maintained a high level of accuracy when entering data into DMV system, inventory or website, reducing errors and improving overall efficiency.
- Provided excellent service to customers seeking plates, license renewals , titles etc. resulting in positive feedback from clients.
- Handled sensitive personal information with discretion while assisting customers in obtaining identification cards or updating their records accordingly.
- Prepared deal jackets for any and all car sales.
- Supported fellow staff members through cross-training initiatives, ensuring seamless coverage during absences or peak periods at DMV office.
- Contacted Motor Vehicle Department to determine status of pending titles or plates.
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
Sales Consultant
AT&T
10.2021 - 09.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Sell all products and services provided by company, which ranged from cellular devices, plans, cable service and accessories.
- Provide clients with exceptional, personalized and courteous sales experience.
- Meet and obtain all sales quotas.
- Maintain an updated knowledge on all things AT&T, tech and phone related to ensure a perfect sale.
Mobile Sales Associate
T-Mobile
06.2017 - 01.2020
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Enhanced customer loyalty with excellent follow-up and after-sales support, ensuring repeat business.
- Developed strong rapport with clients, fostering long-term relationships that led to regular referrals and new business opportunities.
- Handled complex customer inquiries and resolved issues promptly, minimizing negative impact on store reputation.
- Attended industry events and trade shows, staying up-to-date on latest trends and technologies in mobile devices.
Lead Sales Associate
Adidas
10.2016 - 07.2017
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Greeted customers and provided product advice to increase sales.
Showroom/Executive Personal Assistant
Nina Ricci
03.2012 - 07.2014
- Managed confidential information with discretion, maintaining highest level of trust and professionalism.
- Prepared meeting materials to ensure productive discussions during board meetings or executive sessions.
- Provided exceptional customer service when interacting with clients or vendors on behalf of executive team.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Served as point of contact between clients and managerial staff.
Education
Bachelor of Arts -
Delaware State University
Dover, DEBachelor of Science -
New York City College of Technology of The City University of New York
Brooklyn, NYHigh School Diploma -
Benjamin Banneker Academy
Brooklyn, NY06.2015
Skills
- Active Learning
- Document Verification
- Data entry proficiency
- Appointment Scheduling
- Filing systems
- Deadline Management
- Problem-solving abilities
- Money Handling
- Retail Sales
- Critical Thinking
- Problem Resolution
- Microsoft Excel, PowerPoint and Outlook
Languages
Spanish
Professional Working
Timeline
DMV Clerk/Office Assistant
Plaza Auto Group
05.2023 - 01.2024
Sales Consultant
AT&T
10.2021 - 09.2022
Mobile Sales Associate
T-Mobile
06.2017 - 01.2020
Lead Sales Associate
Adidas
10.2016 - 07.2017
Showroom/Executive Personal Assistant
Nina Ricci
03.2012 - 07.2014
Bachelor of Arts -
Delaware State University
Bachelor of Science -
New York City College of Technology of The City University of New York
High School Diploma -
Benjamin Banneker Academy
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