Jewell White
Vancouver,WA
Summary
Experienced Executive Director with a proven track record in leading assisted living and memory care communities. Expertise in strategic planning, operational management, and regulatory compliance. Skilled in fostering a culture of resident-centered care, staff development, and financial stewardship. Seeking a new executive role to leverage leadership abilities and drive excellence in senior living communities.
Overview
13
13
years of professional experience
Work History
Interim Executive Director
Waterhouse Ridge Memory Care
12.2023 - Current
- Increase organizational efficiency by streamlining processes and implementing new systems.
- Improve resident satisfaction by developing and implementing person-centered care plans.
- Monitor budget performance, analyzing actual expenses versus projections, and implement adjustments to optimize resource allocation and maintain quality care standards.
- Enhance staff morale and retention through regular team meetings, professional development opportunities, and open communication channels
- Streamline admissions process for smoother resident transitions and increase occupancy rates.
- Ensure regulatory compliance by conducting internal audits and addressing areas of improvement promptly.
- Collaborate with interdisciplinary teams to optimize resident care outcomes and promote a holistic approach to healthcare.
- Manage budgets effectively, identifying cost-saving measures while maintaining high-quality care standards.
- Implement innovative programs to enhance residents' well-being, such as specialized dementia care services or exercise classes tailored for seniors.
Executive Director
Avamere At Bethany
01.2021 - 11.2023
- Developed strong relationships with residents'' families, fostering trust and open communication regarding their loved ones'' needs and preferences.
- Improved patient care by implementing effective care plans and coordinating interdisciplinary team meetings.
- Provided financial leadership and guidance to department heads, fostering a culture of fiscal responsibility and accountability throughout the organization.
- Reduced staff turnover by fostering a positive work environment through open communication and proactive problem solving.
- Fostered a culture of continuous improvement by regularly soliciting feedback from staff members on processes and procedures.
- Promoted a safe living environment by adhering to strict infection control protocols and routinely reviewing facility safety measures.
- Coordinated staff schedules to maintain optimal staffing levels throughout the facility while minimizing overtime costs.
- Kept accurate records of all administrative tasks, including resident assessments, incident reports, and billing documentation to maintain transparency with stakeholders.
Regional Executive Director
Monarch Gardens
03.2018 - 12.2020
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Led budget planning processes, collaborating with department heads to align financial goals with operational needs and strategic objectives.
- Spearheaded efforts in quality assurance initiatives that resulted in improved survey scores during state inspections.
- Implemented comprehensive policies related to elder abuse prevention that increased awareness amongst staff members.
- Collaborated with local healthcare providers to establish partnerships that improved access to specialized care for residents.
- Collaborated with interdisciplinary teams to develop and implement best practices for resident care, ensuring a holistic approach that prioritized physical, emotional, and social well-being.
- Conducted regular assessments of resident care protocols and procedures, identifying areas for improvement and implementing evidence-based interventions to enhance quality of care.
- Fostered a culture of continuous learning and professional development among staff members, providing training opportunities and resources to enhance their skills and knowledge in delivering exceptional care.
Hospital Policy Management Specialist
University Of Pennsylvania (HUP)
07.2015 - 01.2018
- Maintained expertise in regulatory standards (TJC, CMS, PA DOH) and monitored publicly reported data for compliance.
- Collaborated with teams to improve clinical quality indicators and controlled policy content.
- Provided guidance during audits and developed solutions for policy development barriers.
- Demonstrated leadership in achieving outcomes and maintained policy records.
- Coordinated regulatory readiness and led quality improvement projects.
- Liaised with state agencies, collaborated with staff, and educated on policies.
- Acted as the primary liaison with state agencies, particularly PA DOH.
- Educated staff on key policies, procedures, and regulatory requirements.
LPN Charge Nurse
Cheltenham Nursing And Rehab. Center
05.2011 - 07.2015
- Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit.
- Streamlined medication administration processes for improved accuracy, reducing medication errors and ensuring patient safety.
- Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
- Implemented evidence-based nursing practices to improve patient health and maintain compliance with regulatory standards.
- Provided compassionate end-of-life care, supporting patients and their families through difficult times.
Education
Bachelor of Science - Health Administration
University Of Phoenix
11.2019
ALF/RCF Administrators Training Program
Oregon Healthcare Association
Portland, OR03.2018
Licensed Practical Nurse
Delaware Community College
Broomall, PA03.2011
Skills
- Facility Oversight
- Risk Management
- Professional Demeanor
- Problem-solving aptitude
- Continuous Improvement
- Healthcare administration
- Performance Improvement
- Employee Training Program
- Financial Operations Oversight
- Nursing Operations Management
Timeline
Interim Executive Director
Waterhouse Ridge Memory Care
12.2023 - Current
Executive Director
Avamere At Bethany
01.2021 - 11.2023
Regional Executive Director
Monarch Gardens
03.2018 - 12.2020
Hospital Policy Management Specialist
University Of Pennsylvania (HUP)
07.2015 - 01.2018
LPN Charge Nurse
Cheltenham Nursing And Rehab. Center
05.2011 - 07.2015
Bachelor of Science - Health Administration
University Of Phoenix
ALF/RCF Administrators Training Program
Oregon Healthcare Association
Licensed Practical Nurse
Delaware Community College
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