Jewell White
Portland,OR
Summary
Experienced Executive Director with a proven track record in leading assisted living and memory care communities. Expertise in strategic planning, operational management, and regulatory compliance. Skilled in fostering a culture of resident-centered care, staff development, and financial stewardship. Seeking a new executive role to leverage leadership abilities and drive excellence in senior living communities.
Overview
13
13
years of professional experience
Work History
Interim Executive Director
Waterhouse Ridge Memory Care
12.2023 - 09.2024
- Increased organizational efficiency by streamlining processes and implementing new systems
- Improved resident satisfaction through the development and implementation of person-centered care plans
- Monitored budget performance, analyzing actual expenses versus projections, and implementing adjustments to optimize resource allocation and maintain quality care standards
- Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels
- Streamlined the admissions process for smoother resident transitions and increasing occupancy rates
- Ensured regulatory compliance by conducting internal audits and promptly addressing areas of improvement
- Collaborated with interdisciplinary teams to optimize resident care outcomes and promote a holistic approach to healthcare
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality care standards
- Implemented innovative programs to enhance residents' well-being, such as specialized dementia care services or tailored exercise classes for seniors.
Executive Director
Avamere At Bethany
01.2021 - 11.2023
- Developed strong relationships with residents' families, fostering trust and open communication regarding their loved ones' needs and preferences
- Improved patient care by implementing effective care plans and coordinating interdisciplinary team meetings
- Provided financial leadership and guidance to department heads, fostering a culture of fiscal responsibility and accountability throughout the organization
- Reduced staff turnover by fostering a positive work environment through open communication and proactive problem solving
- Fostered a culture of continuous improvement by regularly soliciting feedback from staff members on processes and procedures
- Promoted a safe living environment by adhering to strict infection control protocols and routinely reviewing facility safety measures
- Coordinated staff schedules to maintain optimal staffing levels throughout the facility while minimizing overtime costs
- Kept accurate records of all administrative tasks, including resident assessments, incident reports, and billing documentation to maintain transparency with stakeholders.
Executive Director
Monarch Gardens
03.2018 - 12.2020
- Conducted regular assessments of resident care protocols and procedures, identifying areas for improvement and implementing evidence-based interventions to enhance quality of care
- Improved company performance by identifying and addressing operational inefficiencies
- Reduced medication errors with introduction of double-check system and ongoing staff education on pharmaceutical best practices
- Enhanced resident satisfaction by implementing comprehensive care plans tailored to individual health needs
- Fostered a culture of continuous learning and professional development among staff members, providing training opportunities and resources to enhance their skills and knowledge in delivering exceptional care
- Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels
- Collaborated with interdisciplinary teams to optimize resident care outcomes and promote a holistic approach to healthcare
- Ensured regulatory compliance by conducting internal audits and addressing areas of improvement promptly
- Coordinated staff schedules to maintain optimal staffing levels throughout the facility while minimizing overtime costs
- Championed staff recognition programs, celebrating achievements and milestones in order to boost morale and foster a positive work environment
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality care standards
- Kept accurate records of all administrative tasks, including resident assessments, incident reports, and billing documentation to maintain transparency with stakeholders
- Promoted a safe living environment by adhering to strict infection control protocols and routinely reviewing facility safety measures.
Hospital Policy Management Specialist
University Of Pennsylvania (HUP)
07.2015 - 01.2018
- Maintained expertise in regulatory standards (TJC, CMS, PA DOH) and monitored publicly reported data for compliance
- Collaborated with teams to improve clinical quality indicators and controlled policy content
- Provided guidance during audits and developed solutions for policy development barriers
- Demonstrated leadership in achieving outcomes and maintained policy records
- Coordinated regulatory readiness and led quality improvement projects
- Liaisoned with state agencies, collaborated with staff, and educated on policies
- Acted as the primary liaison with state agencies, particularly PA DOH
- Educated staff on key policies, procedures, and regulatory requirements.
LPN Charge Nurse
Cheltenham Nursing And Rehab. Center
05.2011 - 07.2015
- Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit
- Enhanced patient care by conducting comprehensive assessments and developing individualized care plans
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety
- Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit
- Streamlined medication administration processes for improved accuracy, reducing medication errors and ensuring patient safety
- Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care
- Implemented evidence-based nursing practices to improve patient health and maintain compliance with regulatory standards
- Provided compassionate end-of-life care, supporting patients and their families through difficult times.
Education
Bachelor of Science Health Administration -
University Of Phoenix
11.2019
ALF/RCF Administrators Training Program -
Oregon Healthcare Association
03.2018
Licensed Practical Nurse -
Delaware County Community College
Media, PA03.2011
Skills
- Facility Oversight
- Risk Management
- Professional Demeanor
- Problem-solving aptitude
- Continuous Improvement
- Healthcare administration
- Performance Improvement
- Employee Training Program
- Financial Operations Oversight
- Nursing Operations Management
Timeline
Interim Executive Director
Waterhouse Ridge Memory Care
12.2023 - 09.2024
Executive Director
Avamere At Bethany
01.2021 - 11.2023
Executive Director
Monarch Gardens
03.2018 - 12.2020
Hospital Policy Management Specialist
University Of Pennsylvania (HUP)
07.2015 - 01.2018
LPN Charge Nurse
Cheltenham Nursing And Rehab. Center
05.2011 - 07.2015
Bachelor of Science Health Administration -
University Of Phoenix
ALF/RCF Administrators Training Program -
Oregon Healthcare Association
Licensed Practical Nurse -
Delaware County Community College
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