Jewelletta Mumpower
Big Stone Gap,VA
Summary
Dynamic professional with a strong background in customer relations and organizational skills, at Wake up With Makeup by Lou. Proven ability to manage appointment scheduling and maintain accurate client records, ensuring exceptional service. Adept at data entry and effective communication, fostering positive interactions with clients and colleagues alike.
Overview
4
4
years of professional experience
Work History
Receptionist
Wake up With Makeup by Lou
06.2025 - Current
- Managed front desk operations, welcoming clients and ensuring exceptional customer service experiences.
- Coordinated appointment scheduling using salon management software to optimize staff availability.
- Maintained accurate client records and updated databases to ensure data integrity and confidentiality.
- Assisted in inventory management by tracking product levels and placing orders as needed.
- Handled phone inquiries and responded to client emails promptly, ensuring timely communication.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Daycare Assistant Teacher
Little Cavaliers
02.2023 - 06.2025
- Supported daily classroom activities, fostering a positive learning environment for children.
- Assisted lead teacher in implementing lesson plans and engaging educational activities.
- Monitored children's behavior and development, ensuring safety and well-being at all times.
- Collaborated with parents to discuss child progress and address individual needs effectively.
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
Paraprofessional
Wise County Public Schools
08.2021 - 02.2023
- Assisted teachers with classroom management and instructional support.
- Facilitated student engagement through interactive learning activities.
- Provided one-on-one assistance to students with diverse learning needs.
- Maintained accurate records of student progress and behavior reports.
- Communicated effectively with parents regarding student development and progress.
Education
High School Diploma -
Union High School
Big Stone Gap, VAAssociate of Science - General Studies
Mountain Empire Community College
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Data inputting
Timeline
Receptionist
Wake up With Makeup by Lou
06.2025 - Current
Daycare Assistant Teacher
Little Cavaliers
02.2023 - 06.2025
Paraprofessional
Wise County Public Schools
08.2021 - 02.2023
High School Diploma -
Union High School
Associate of Science - General Studies
Mountain Empire Community College