Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jewels Garrett

Graniteville,USA

Summary

Extensive experience in insurance verification and billing, ensuring accuracy and compliance. Proficient in managing patient check-in processes, enhancing operational efficiency. Committed to delivering exceptional customer service, resulting in high patient satisfaction rates.

Overview

3
3
years of professional experience

Work History

Patient Access Representative

Augusta ENT
Augusta, GA
12.2025 - Current
  • Managed patient check-in and registration processes efficiently.
  • Verified insurance information and collected co-pays accurately.
  • Collected co-pays and other payments from patients at time of service.
  • Answered phones promptly in a professional manner.
  • Scanned documents into electronic medical records system.
  • Verified insurance coverage for services provided by the facility.

Front Desk Receptionist

The Retina Eye Center
Augusta, GA
08.2024 - 12.2025
  • Scheduled appointments based on patient needs for optimal service delivery.
  • Checked in and checked out patients efficiently to streamline operations.
  • Answered phone calls promptly to enhance communication flow.
  • Managed daily inbound referrals, coordinating schedules with referral sources effectively.
  • Provided administrative support to clinical and office staff to ensure smooth operations.

Health Insurance Specialist

UnitedHealth Group
, Remote
01.2023 - 08.2024
  • I currently make outbound and take incoming calls to answer questions about members health insurance plans.
  • I schedule appointments for members, I assist members with any questions they may have about their health insurance.
  • I provide the best customer service to our members.

Education

High School Diploma -

Midland Valley High School
Graniteville, SC

Skills

  • Insurance verification
  • Patient registration
  • Billing and collections
  • Customer service
  • Administrative support
  • Patient check-in

Timeline

Patient Access Representative

Augusta ENT
12.2025 - Current

Front Desk Receptionist

The Retina Eye Center
08.2024 - 12.2025

Health Insurance Specialist

UnitedHealth Group
01.2023 - 08.2024

High School Diploma -

Midland Valley High School
Jewels Garrett