Jezabella Alvarez
North Hollywood,CA
Summary
Motivated cashier with a commitment to exceptional customer service and teamwork. Demonstrated ability in cash handling and inventory management, contributing to improved operational efficiency and customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Randy's Donuts
North Hollywood, CA
11.2025 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Cashier
Brian's Shave Ice
Sherman Oaks, CA
02.2025 - 10.2025
- Process customer transactions efficiently using POS system.
- Maintain clean and organized work area to ensure customer satisfaction.
- Assist in inventory management by restocking supplies as needed.
- Provide exceptional customer service, addressing inquiries and concerns promptly.
- Train and mentor new staff on operational procedures and best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted in training new baristas on beverage preparation techniques and service protocols.
- Collaborated with team members to enhance workflow during peak hours, improving service speed.
Lead Cashier
Little Noho Shop
North Hollywood, CA
03.2023 - 04.2024
- Supervised daily cash register operations, ensuring accuracy and efficient service.
- Developed and maintained strong relationships with vendors for seamless supply chain operations.
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Implemented inventory management techniques to optimize stock levels and reduce waste.
- Resolved customer inquiries and complaints promptly to enhance satisfaction and loyalty.
Education
High School Diploma -
East Valley Senior High School
North Hollywood, CABachelor of Arts - Criminology And Justice Studies
California State University, Northridge
Northridge, CA05-2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Cash handling
- Cleaning and sanitizing
- Order taking
- Multitasking and organization
- Active listening
- Problem resolution
Certification
Food Handler's certificate
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Randy's Donuts
11.2025 - Current
Cashier
Brian's Shave Ice
02.2025 - 10.2025
Lead Cashier
Little Noho Shop
03.2023 - 04.2024
High School Diploma -
East Valley Senior High School
Bachelor of Arts - Criminology And Justice Studies
California State University, Northridge