Customer Service Cashier
Jeremiah's Italian Ice
07.2025 - Current
- Assisted customers with product selections, enhancing their overall experience at Jeremiah's Italian Ice.
- Processed cash and credit transactions efficiently, ensuring accuracy in all customer payments.
- Trained new cashiers on point of sale operations and customer service best practices.
- Addressed customer inquiries with prompt and informative responses, fostering positive relationships.
- Monitored inventory levels regularly, notifying management of low stock items for timely replenishment.
- Collaborated with team members to execute promotional sales events, increasing customer engagement.
- Implemented cash handling procedures, reducing discrepancies and ensuring financial accuracy.
- Maintained cleanliness of the service area, ensuring a hygienic and inviting atmosphere for customers.
- Managed customer feedback collection through surveys, contributing to service improvement initiatives.
- Supported team in achieving sales targets through effective upselling techniques during transactions.
- Facilitated smooth customer transactions, minimizing wait times during peak hours.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.