Jhalia Smith
Los Angeles,CA
Summary
Seeking career position with an organization, where I can expand my skills and use my full range of expertise and education in Hospitality, Artistry and mentor-ship.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Harold & Belle's
02.2016 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Worked with POS system to place orders, manage bills and ease concerns for dissatisfied customers
- Safely and accurately made cocktails for restaurant guests
- Servsafe Compliant and certified
Live-Out Nanny
The Almon Family
04.2020 - 08.2021
- Provided individualized care and attention to children's daily needs and routines.
- Developed engaging educational activities to promote cognitive and social development.
- Ensured safe and nurturing environment by implementing health and safety protocols.
- Communicated effectively with parents regarding children's progress and behavior.
Team Member/Cashier
Ike's Place
07.2015 - 06.2016
- Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change.
- Prepped and prepared food items for guests implementing state health protocol.
- Answered phones and ensured accuracy and efficiency of orders placed.
Tutor Mentor
Project Lead/ Chemawa Middle School
01.2015 - 05.2015
- Structured activities for interactive learning, including word analysis, reading understanding and fluency skills.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Offered complete instructional support for students unable to attend regular classes.
Education
Bachelor of Arts - Sociology
University of California, Riverside
Riverside, CA05.2015
Professional Certification in Makeup Artistry - Make-Up
Elegance International
Hollywood05.2018
High School Diploma - undefined
Alexander Hamilton Senior High School
Los Angeles, CA2011
Skills
- Hospitality service expertise
- Cash handling
- Point of sale knowledge
- Communication skills
- Sale expertise
- Microsoft Office proficient
Timeline
Live-Out Nanny
The Almon Family
04.2020 - 08.2021
Server/Bartender
Harold & Belle's
02.2016 - Current
Team Member/Cashier
Ike's Place
07.2015 - 06.2016
Tutor Mentor
Project Lead/ Chemawa Middle School
01.2015 - 05.2015
High School Diploma - undefined
Alexander Hamilton Senior High School
Bachelor of Arts - Sociology
University of California, Riverside
Professional Certification in Makeup Artistry - Make-Up
Elegance International