Jhan Gonzalez
Katy,TX
Summary
I'm an accomplished manager with a proven track record of success. I'm highly motivated and eager to take on new challenges. My strong work ethic, adaptability, and exceptional interpersonal skills make me an effective leader. I can work independently and quickly master new skills. Objective [Industry] leader with demonstrated success leading financial systems and programs. Knowledgeable about regulatory requirements and successful strategies for maintaining optimal controls. Well-organized, proactive and adaptable to changing markets.
Overview
8
8
years of professional experience
Work History
Finance and Insurance Manager
Central Houston Nissan
02.2024 - Current
- As a Finance and Insurance Manager, I work with customers to determine their financing needs and payment options. I do this through a consultative interview presenting a fully transparent pricing menu to customers detailing their financing options and products.
- I also pride my self on Processing finance transactions ensuring 100% compliance with all state and federal laws and regulations
- Set and achieve targeted sales goals for monthly PVR and Penetration quotas.
- Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy.
Used Car Director
Greenway Mazda
07.2023 - 02.2024
- Developed and implemented strategies to increase the sale of used cars.
- Monitored market trends for pricing of used vehicles.
- Maintained a consistent inventory of quality used cars.
- Analyzed customer feedback to identify areas for improvement in sales processes.
- Generated monthly reports on used car sales performance and profitability.
- Conducted regular meetings with sales staff to review goals and objectives.
Sales Manager
AutoNation
12.2022 - 06.2023
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Created and maintained sales environment to support business objectives.
- Prepared sales production reports for senior management.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Finance Manager
AutoNation
09.2019 - 12.2022
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Promoted finance products to customers and sales force to increase penetration.
- Managed relationships with Bank buyers and funding to keep CIT to less than 3 days per contract average.
Sales Associate
AutoNation
12.2016 - 09.2019
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Adhered to company initiatives and achieved established goals.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
- Provided leadership and direction to motivate department associates.
- Assisted staff with selling process to meet and exceed individual and company sales goals.
Education
Some College (No Degree) -
Lone Star College System
Spring, TXHigh School Diploma -
Stratford High School
Houston, TX04.2013
Skills
- Profit and Revenue-Generating Strategies
- Product and Service Management
- Persuasive Negotiations
- Problem Solving
- Performance Evaluations
- Team Oversight
- Bilingual in spanish
- Team Recruiting and Onboarding
- Customer Complaint Resolution
- Pricing and advertising proficient
Timeline
Finance and Insurance Manager
Central Houston Nissan
02.2024 - Current
Used Car Director
Greenway Mazda
07.2023 - 02.2024
Sales Manager
AutoNation
12.2022 - 06.2023
Finance Manager
AutoNation
09.2019 - 12.2022
Sales Associate
AutoNation
12.2016 - 09.2019
Some College (No Degree) -
Lone Star College System
High School Diploma -
Stratford High School
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