JHANA JEREMIE
New York,NY
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Care Coordinator
HHA|Helping Hands Nursing Solutions
Brooklyn, IA
05.2022 - Current
- Administered medication as directed by physician
- Utilized universal precautions and infection control principles in all aspects of care
- Documented vital statistics and coordinated with health care providers
- Researched and recommended community resources to meet clients' needs
- Resolved problems, improved operations and provided exceptional service
- Resolved problems, improved operations and provided exceptional service
- Applied effective time management techniques to meet tight deadlines
Client Service Representative
Milestone Technologies At Facebook
Manhattan, IL
08.2020 - 03.2022
- Responded to customer calls and emails to answer questions about products and services
- Trained staff on operating procedures and company services
- Increased efficiency and team productivity by promoting operational best practices
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives
- Sought ways to improve processes and services provided
- Exhibited high energy and professionalism when dealing with clients and staff.
- Trained staff on operating procedures and company services.
Compliance Officer
COVID, MedRite Urgent Care
Manhattan, IL
02.2020 - 02.2021
- Identified, investigated and documented compliance violations and recommended corrective measures
- Monitored and assessed compliance risks associated with operational processes and procedures
- Maintained up-to-date knowledge of current and emerging compliance regulations
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations
- Kept informed regarding pending industry changes, trends or best practices.
- Monitored and assessed compliance risks associated with operational processes and procedures.
Teacher's Assistant
Mountain View Montessori School
Goleta, CA
09.2017 - 08.2019
- Monitored students in class, hallways and cafeteria to enforce school rules
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Supported planning and preparation for culturally-diverse class sessions
- Worked with teacher to optimize learning plans based on student test grades and evaluations
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation
- Documented student progress and communicated with parents to keep informed
- Supervised residential and day treatment children during class and on field trips
Activities Assistant
Oak Cottage Of Santa Barbara Memory Care
Santa Barbara, CA
06.2016 - 05.2018
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections
- Upheld positive quality of life standards for residents of all ability levels
- Coordinated musical guests, movies and other types of resident entertainment
- Tracked resident demographics and preferences in order to develop enjoyable activities plans.
- Implemented and developed programs to promote physical fitness, teamwork and healthy living
Retail Sales Associate
Zara
Aventura, FL
05.2014 - 01.2016
- Utilized upselling techniques to promote additional products and increase sales
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Prioritized helping customers over completing other routine tasks in store
- Used in-store system to locate inventory and place special orders for customers
- Used POS system to process sales, returns, online orders, and gift card activations
- Developed professional relationships with customers to increase loyalty, retention and rapport
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Bachelor of Science - Health Sciences
Queens College of The City University of New York
Flushing, NY06.2027
Associate of Science - Surgical Technology
Swedish Institute
New York, NY03.2023
Skills
- Quality Program Protocols
- Compassionate Client Care
- Documentation and Reporting
- Teamwork and Collaboration
- Time Management
- Customer Service
- Meeting Sales Goals
- Establishing Contacts
- Provider Relations
- Customer Retention Abilities
- Inside and Outside Sales
- Post-Sales Support
- Product Promotion
- Problem-Solving Strengths
- Customer Relations
- Prioritizing Workflows
Languages
French
Limited Working
Timeline
Care Coordinator
HHA|Helping Hands Nursing Solutions
05.2022 - Current
Client Service Representative
Milestone Technologies At Facebook
08.2020 - 03.2022
Compliance Officer
COVID, MedRite Urgent Care
02.2020 - 02.2021
Teacher's Assistant
Mountain View Montessori School
09.2017 - 08.2019
Activities Assistant
Oak Cottage Of Santa Barbara Memory Care
06.2016 - 05.2018
Retail Sales Associate
Zara
05.2014 - 01.2016
Bachelor of Science - Health Sciences
Queens College of The City University of New York
Associate of Science - Surgical Technology
Swedish Institute
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