Jh'Anah Armstrong
Mastic,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional
IGHL
01.2023 - Current
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Serving as an advocate for individuals in communicating their needs and goals
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Private Home Health Care Provider
Private Practice
05.2022 - Current
Home Health Aide
The Villa At Westhampton
08.2021 - 07.2022
- Providing a higher level of services for those with the onset of Alzheimer's and/or Dementia.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
Sales Associate/Customer Service Representative
Polo Ralph Lauren Factory Store
08.2020 - 05.2021
- Utilizing team building and interpersonal skills in a fast-paced, customer-focused environment
- Keeping accurate sales documents while pushing new products and promotions.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Southern New Hampshire University
Hooksett, NHSkills
- Attention to Detail
- Strong Organization
- Multitasking and Time Management
- Work in fast paced environments
- Computer/Typing Skills
- HIPPA
- Medical Terminology
- Accurate Medical Documentation
- Dementia and Alzheimer's Care
- Indirect/Direct Patient Care
- Behavioral Management
Certification
- First Aid
- CPR
Timeline
Direct Support Professional
IGHL
01.2023 - Current
Private Home Health Care Provider
Private Practice
05.2022 - Current
Home Health Aide
The Villa At Westhampton
08.2021 - 07.2022
Sales Associate/Customer Service Representative
Polo Ralph Lauren Factory Store
08.2020 - 05.2021
Southern New Hampshire University