Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Jhasmin Ramos

Miami,FL

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Bar Manager

Lola Bar
11.2022 - Current
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Increased revenue with creative marketing initiatives and promotional events.

Office Coordinator

Alex Hanna Law
02.2022 - Current
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Enhanced communication within the team through regular meetings and detailed reporting.
  • Developed training materials for new hires, streamlining the onboarding process and promoting consistent practices throughout the office.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.

Security Supervisor

Angela And Tonny Insurance Agency
06.2021 - 07.2022
  • Recorded incident reports with detailed accounts of occurrences.
  • Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
  • Obtained prior authorization and precertification for outpatient procedures.
  • Enhanced customer satisfaction by efficiently handling insurance claims and processing policy updates.

Education

High School Diploma -

Hollywood Hills High School
Hollywood, FL
06.2023

Skills

  • Confidentiality Assurance
  • Professional Networking
  • Meeting Coordination
  • Goal Setting
  • Document Review
  • Company Representation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working

Additional Information

**References**


1. Law Office Alex Hannah

Jose Garcia

Phone: 914-451-9562

Email: Jgarciajr31@gmail.com


2. Palm Medical Center

Warlas Oliveira

Phone: 561-975-0435

Email: Warlas_Oliveira@hotmail.com


3. Bartender Lola

Matthew Menendez

Phone: 954-235-0466

Email: zenryanmenendez@icloud.com


4. Insurance Agency Angela Insurance

Junior Garcia

Phone: 914-451-9562

Email: Jgarciajr31@gmail.com



Timeline

Bar Manager

Lola Bar
11.2022 - Current

Office Coordinator

Alex Hanna Law
02.2022 - Current

Security Supervisor

Angela And Tonny Insurance Agency
06.2021 - 07.2022

High School Diploma -

Hollywood Hills High School
Jhasmin Ramos