Work Preference
Summary
Overview
Work History
Education
Skills
Specialattributes
References
Hobbies and Interests
Timeline
BusinessAnalyst
Open To Work

JhavanIe Rose

Kingston,St. Andrew

Work Preference

Job Search Status

Open to work

Desired Job Title

Customer Service RepresentativeBranch AmbassadorBanking Customer Service Representative

Work Type

Full TimePart TimeContract Work

Location Preference

Remote

Important To Me

Career advancementFlexible work hoursWork from home option

Summary

To learn and adapt while working diligently to produce the highest quality work to the best of my abilities, also to grow as an individual and use the knowledge given to me to help push this company towards its goals.

Overview

10
10
years of professional experience

Work History

Branch Ambassador

JMMB
12.2025 - Current
  • Engaged with customers to establish relationships.
  • Maintained a thorough understanding of all banking products and services offered within the branch to provide knowledgeable guidance to clients.
  • Greets each client and visitor and screens him/her to ascertain the purpose of the visit, logs visit and directs the client/ potential client to the appropriate Team Member or waiting area.
  • Referring requests to other agents for appropriate action, as necessary.
  • Updating client records as per their requests and in keeping with the law and JMMB Client Care standards.
  • Accepting, clarifying and processing, where appropriate, requests (e.g. for letters, statements, cheques) from clients.

Centralized On-Boarding Support Officer

JMMB
06.2021 - Current
  • Input, scan & upload documents onto JMMB's Universal Client System.
  • Monitor and address emails that are received from the client care department.
  • Researching.
  • Filing away of documents.
  • Account creation.(Investment Accounts)
  • Conduct training to new TM's on how to use the universal Client System.
  • Reviewing and approving of client documents on JMMB's Online Application.

Machine Operator Technician

Lithographic Printers Ltd
08.2016 - 06.2021
  • Roland XF 640 - Printing.
  • Roland XR 640 - Printing.
  • Hp Scitex 500 – Printing.
  • Hp Latex 570 - -printing.
  • Monti Antonio – Feather banner transferring machine.
  • Esko Router – Die cut.
  • Summa S2 Class T Series – Plotter.
  • Maintained equipment performance by lubricating and cleaning components.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Education

Vector Technology Institute
12-2020

Heart Trust NTA Garmex Heart Academy
07-2016

St.Joseph High School
01-2013

Skills

  • Teamwork and Collaboration
  • Training and mentoring
  • Document Management
  • Training abilities
  • Continuous Improvement
  • Problem-Solving
  • Graphic Design

Specialattributes

  • Team player
  • Problem solving skills
  • Communication
  • Very Flexible
  • Graphic Design
  • Web Design (Basics)

References

Name, Job Title, Work Address, Telephone Number, Email Address

Hobbies and Interests

  • Socializing
  • Church Engineer
  • Listening to Instrumental
  • Documentaries
  • Watching the NFL & NBA

Timeline

Branch Ambassador

JMMB
12.2025 - Current

Centralized On-Boarding Support Officer

JMMB
06.2021 - Current

Machine Operator Technician

Lithographic Printers Ltd
08.2016 - 06.2021

Vector Technology Institute

Heart Trust NTA Garmex Heart Academy

St.Joseph High School
JhavanIe Rose