Summary
Overview
Work History
Education
Skills
Education and Training
Languages
Timeline
Generic

Jhayan Morales

Whitehall,PA

Summary

Hello! My name is Jhayan Morales and I am a dedicated student currently pursuing a degree in Social Work at East Stroudsburg University. With a diverse work history, I have gained valuable experience in customer service and child care and caregiving.i have worked as a teacher's aide at a learning center for babies and children, where i supported early childhood education while also caregiving and taking on the physical and emotional responsibilities of the children. Additionally, I have held positions at Whole Foods and Weis as a cashier, and worked as a team member at McDonald's, honing skills in teamwork, communication, and customer service. My background reflects a strong work ethic and a commitment to helping others, both in educational and retail settings. I look forward to learning more and having more experience, thank you!

Overview

4
4
years of professional experience

Work History

Teachers Aide

Arts Learning Center
East Stroudsburg, PA
09.2024 - 01.2025
  • Maintained safety and security by overseeing students in recess environments.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Took care of caregiving needs for children such as diaper change and food prep
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Completed daily reports on attendance and disciplinary performance.

Front End Associate

Whole Food Market
Macungie, PA
01.2024 - 08.2024
  • Operated register for cash, check and credit card transactions, maintaining 100% accuracy.
  • Processed and completed cash or credit transactions accurately.
  • Greeted customers upon arrival and offered assistance with locating store merchandise.
  • Worked in multiple departments to fill in for other team members
  • Worked overtime while missing breaks to help the store
  • Helped recommend products to customers and treated every co-worker and customer with respect and kindness and honesty

Team Member

McDonald's
Macungie, PA
05.2023 - 12.2023
  • Participated in and contributed to meetings by sharing concerns and ideas for improvements.
  • Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Provided as a cook, a cashier, a run-out team member
  • Filled in as a manager whenever the crew was low on team members
  • Worked overtime

Customer Service Cashier

Weis Markets Inc
Macungie, PA
04.2021 - 11.2021
  • located and obtained products to meet customer needs.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Helped customers to meet their needs while shopping
  • Transferring to multiple departments to help out when needed or on free time

Education

Some College (No Degree) - Social Work

East Stroudsburg University of Pennsylvania
East Stroudsburg, PA

High School Diploma -

Emmaus High School
Emmaus, PA
05-2024

Skills

  • Retail transactions
  • Merchandise display set up
  • Order selection and preparation
  • Inventory Monitoring
  • Time Management
  • Team contribution
  • Merchandise Recommendations
  • Customer Service
  • Efficient time management
  • Cash Handling
  • Payment Processing
  • Customer Assistance
  • Product Knowledge
  • Team Cooperation
  • Damaged goods returns
  • Verbal and Written Communication
  • Engaging with Diverse Customers
  • Attention to Detail
  • Flexible Hours
  • Effective communication
  • Student tutoring
  • Instructional support
  • Individual student assistance
  • Cleaning and sanitizing
  • Small group and individual assistance
  • Student supervision
  • Classroom management
  • Helping students with special needs
  • Serving diverse communities
  • Student engagement

Education and Training

true,East Stroudsburg, PA,Emmaus, PA

Languages

English
Native or Bilingual
Spanish
Limited Working
Filipino
Full Professional

Timeline

Teachers Aide

Arts Learning Center
09.2024 - 01.2025

Front End Associate

Whole Food Market
01.2024 - 08.2024

Team Member

McDonald's
05.2023 - 12.2023

Customer Service Cashier

Weis Markets Inc
04.2021 - 11.2021

Some College (No Degree) - Social Work

East Stroudsburg University of Pennsylvania

High School Diploma -

Emmaus High School
Jhayan Morales