Jhayan Morales
Whitehall,PA
Summary
Hello! My name is Jhayan Morales and I am a dedicated student currently pursuing a degree in Social Work at East Stroudsburg University. With a diverse work history, I have gained valuable experience in customer service and child care and caregiving.i have worked as a teacher's aide at a learning center for babies and children, where i supported early childhood education while also caregiving and taking on the physical and emotional responsibilities of the children. Additionally, I have held positions at Whole Foods and Weis as a cashier, and worked as a team member at McDonald's, honing skills in teamwork, communication, and customer service. My background reflects a strong work ethic and a commitment to helping others, both in educational and retail settings. I look forward to learning more and having more experience, thank you!
Overview
4
4
years of professional experience
Work History
Teachers Aide
Arts Learning Center
East Stroudsburg, PA
09.2024 - 01.2025
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Took care of caregiving needs for children such as diaper change and food prep
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Completed daily reports on attendance and disciplinary performance.
Front End Associate
Whole Food Market
Macungie, PA
01.2024 - 08.2024
- Operated register for cash, check and credit card transactions, maintaining 100% accuracy.
- Processed and completed cash or credit transactions accurately.
- Greeted customers upon arrival and offered assistance with locating store merchandise.
- Worked in multiple departments to fill in for other team members
- Worked overtime while missing breaks to help the store
- Helped recommend products to customers and treated every co-worker and customer with respect and kindness and honesty
Team Member
McDonald's
Macungie, PA
05.2023 - 12.2023
- Participated in and contributed to meetings by sharing concerns and ideas for improvements.
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
- Developed positive customer relationships through friendly greeting and excellent service.
- Provided as a cook, a cashier, a run-out team member
- Filled in as a manager whenever the crew was low on team members
- Worked overtime
Customer Service Cashier
Weis Markets Inc
Macungie, PA
04.2021 - 11.2021
- located and obtained products to meet customer needs.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Maintained cleanliness and presentation of stock room and production floor.
- Helped customers to meet their needs while shopping
- Transferring to multiple departments to help out when needed or on free time
Education
Some College (No Degree) - Social Work
East Stroudsburg University of Pennsylvania
East Stroudsburg, PAHigh School Diploma -
Emmaus High School
Emmaus, PA05-2024
Skills
- Retail transactions
- Merchandise display set up
- Order selection and preparation
- Inventory Monitoring
- Time Management
- Team contribution
- Merchandise Recommendations
- Customer Service
- Efficient time management
- Cash Handling
- Payment Processing
- Customer Assistance
- Product Knowledge
- Team Cooperation
- Damaged goods returns
- Verbal and Written Communication
- Engaging with Diverse Customers
- Attention to Detail
- Flexible Hours
- Effective communication
- Student tutoring
- Instructional support
- Individual student assistance
- Cleaning and sanitizing
- Small group and individual assistance
- Student supervision
- Classroom management
- Helping students with special needs
- Serving diverse communities
- Student engagement
Education and Training
true,East Stroudsburg, PA,Emmaus, PA
Languages
English
Native or Bilingual
Spanish
Limited Working
Filipino
Full Professional
Timeline
Teachers Aide
Arts Learning Center
09.2024 - 01.2025
Front End Associate
Whole Food Market
01.2024 - 08.2024
Team Member
McDonald's
05.2023 - 12.2023
Customer Service Cashier
Weis Markets Inc
04.2021 - 11.2021
Some College (No Degree) - Social Work
East Stroudsburg University of Pennsylvania
High School Diploma -
Emmaus High School