Jhaylin Hardridge
Phoenix,AZ
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Passionate about building relationships with customers to encourage repeat business.
Overview
7
7
years of professional experience
Work History
Sales Associate
Zara USA
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Car Salesperson
Courtesy Jeep Superstition Springs
01.2024 - 06.2024
- Collaborated with finance department to secure optimal financing options for buyers, streamlining the purchasing process.
- Boosted dealership sales by effectively presenting vehicle features and benefits to potential customers.
- Utilized CRM system to track leads and maintain an organized pipeline of potential customers, increasing overall efficiency.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
Delivery Driver
Amazon
02.2023 - 12.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Car Salesperson
Toyota of Dallas
08.2022 - 01.2023
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Car Sales Advisor
Town East Ford
02.2022 - 08.2022
- Expanded customer base by actively engaging prospects through social media platforms and online marketing efforts.
- Maintained up-to-date inventory knowledge to provide accurate information and answer customer inquiries promptly.
- Participated in ongoing training sessions to stay current on industry trends, enhancing overall performance as a Sales Advisor.
- Utilized CRM system to track leads and maintain an organized pipeline of potential customers, increasing overall efficiency.
- Scheduled test drives for interested customers while adhering to safety protocols and guidelines.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Shop Manager/Designer
Avodroc Customs
03.2019 - 12.2021
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Operated Direct to Garment & Embroidery machines for fulfillment of orders
- Schedule meetings with clients to discuss artwork designs and brand direction.
Restaurant Manager
OMG TACOS
01.2018 - 04.2019
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Assist with food preparation and line cooks to ensure fast and efficient fulfillment of orders
Education
High School Diploma -
Oklahoma Virtual Charter Academy
Choctaw, OK05.2016
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Goal-Oriented
- Relationship Building
- Sales expertise
- Upselling
- Guest Relations
Music Producing
I have a home studio setup, and i love to spend my free time making music and writing. I occasionally travel out of town to work with Artists and other Producers to collab on projects. It's definitely been a passion of mine and someday to I'd like to make a career out of.
Timeline
Sales Associate
Zara USA
06.2024 - Current
Car Salesperson
Courtesy Jeep Superstition Springs
01.2024 - 06.2024
Delivery Driver
Amazon
02.2023 - 12.2023
Car Salesperson
Toyota of Dallas
08.2022 - 01.2023
Car Sales Advisor
Town East Ford
02.2022 - 08.2022
Shop Manager/Designer
Avodroc Customs
03.2019 - 12.2021
Restaurant Manager
OMG TACOS
01.2018 - 04.2019
High School Diploma -
Oklahoma Virtual Charter Academy