Jhikierria Smith
Summary
- Dynamic Health Unit Coordinator with a proven track record at Houston Medical Center, skilled in records management and patient registration. Demonstrated professionalism and empathy while enhancing communication among medical staff. Committed to delivering exceptional customer service and maintaining a well-organized environment, ensuring efficient patient care and satisfaction.
- Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
10
10
years of professional experience
Work History
Health Unit Coordinator
Houston Medical Center
Warner Robins, GA
02.2022 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Responded to patient call lights to expedite appropriate follow-through.
- Assisted with processing patient admissions, transfers and discharges.
Retail Sales Associate
Walmart
Cordele, GA
07.2019 - 02.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restaurant Cashier
Captain D's Seafood
Cordele, GA
12.2014 - 07.2020
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Crisp County High School
Cordele, GA05-2015
Skills
- Critical thinking
- Records management
- Professionalism and ethics
- Patient registration
- Chart assembly
- Certified in CPR/AED
- MEDITECH EHR software
- Customer service
- Work ethic and integrity
- Patience and empathy
- Customer assistance
- Professionalism and courtesy
Languages
English
Timeline
Health Unit Coordinator
Houston Medical Center
02.2022 - Current
Retail Sales Associate
Walmart
07.2019 - 02.2022
Restaurant Cashier
Captain D's Seafood
12.2014 - 07.2020
High School Diploma -
Crisp County High School