Jhillane Cobb
Chattanooga,TN
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Offering excellent interpersonal skills and genuine interest in guest satisfaction, ready to excel in hospitality setting. Brings quick learning ability and knack for effective multitasking, ensuring smooth operations and guest contentment. Ready to use and develop my communication and organizational skills in Desired Position role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Wal-Mart Supercenter
06.2015 - 01.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Developed strong relationships with repeat customers through friendly service interactions.
Server Trainer
Cheddar Scratch Kitchen
08.2022 - 12.2023
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Direct Support Professional Supervisor
Community Options
08.2016 - 08.2022
- Promoted independence among clients by teaching essential life skills such as budgeting, cooking, and public transportation use.
- Increased community integration for clients through the organization of social events, volunteer opportunities, and outings.
- Streamlined communication between interdisciplinary teams, facilitating effective collaboration on client goals and support strategies.
- Enhanced individual care by developing personalized support plans for clients with intellectual and developmental disabilities.
- Conducted regular performance evaluations for direct support professionals to identify areas of improvement and guide professional development.
- Fostered a positive work environment by supporting team members, recognizing achievements, and addressing conflicts in a timely manner.
Host Trainer
Agave And Rye
01.2023 - Current
- Adapted quickly to changing situations and demands, ensuring smooth operations during peak hours.
- Assisted coworkers when needed, demonstrating teamwork skills that contributed to overall success.
- Proactively identified potential issues before they escalated into larger problems, mitigating risks to guest satisfaction.
- Conducted regular inspections of dining areas for cleanliness standards compliance and ongoing maintenance needs.
Education
Associate Degree In Nursing - Register Nurse
Chattanooga State Community College
Chattanooga, TN08.2025
Skills
- Team coaching
- Motivational techniques
- Course development
- Feedback provision
- Learning assessment
- Exceptional communication
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- Home Health Aide (HHA) Certification
Timeline
Host Trainer
Agave And Rye
01.2023 - Current
Server Trainer
Cheddar Scratch Kitchen
08.2022 - 12.2023
Direct Support Professional Supervisor
Community Options
08.2016 - 08.2022
Cashier Team Lead
Wal-Mart Supercenter
06.2015 - 01.2022
Associate Degree In Nursing - Register Nurse
Chattanooga State Community College
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- Home Health Aide (HHA) Certification
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