James Hiotes
Norwood,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to obtain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Residential Advisor
Job Corps - Adams & Associates
05.2022 - 11.2023
- Fostered productive and supportive environment for academic and social success.
- Conducted regular safety inspections to ensure compliance with housing policies and regulations.
- Collaborated with fellow Residential Advisors to plan and host engaging social events for students and staff.
- Facilitated roommate mediation sessions to resolve conflicts and foster positive relationships among resident pairs or groups.
- Maintained accurate records of building maintenance needs, submitting work order requests in a timely manner.
Logistics Coordinator
Spirit Logistics
06.2021 - 05.2022
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Confirmed monthly billing actualizations and handled miscellaneous billing inquiries.
Team Assembler
Manpower
06.2020 - 05.2021
- Fulfilled daily docket/order requests while following all OSHA safety protocols
- Assisted in training new employees, sharing expertise in assembly techniques and fostering a cohesive team dynamic.
- Managed workload effectively under pressure while prioritizing tasks according to urgency or importance for optimal results within given timelines.
- Increased overall productivity by cross-training in multiple roles within the team, becoming a versatile member capable of filling gaps as needed.
- Contributed to a safer work environment by strictly adhering to safety protocols and reporting potential hazards immediately.
Bus Monitor
Mass Quality Ride
01.2017 - 01.2018
- Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
- Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
- Conducted thorough inspections of the bus before and after each route, identifying potential safety hazards or maintenance needs.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Reduced instances of bullying by actively observing student interactions and intervening when necessary.
Bus Boy
Texas Road House
01.2017 - 01.2017
- Handled high-pressure situations calmly, maintaining professionalism in a fast-paced environment.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Internship
Department of Labor Home Builders Institute
01.2014 - 01.2015
- Worked with master carpenters to install decks for both residential and commercial customers.
- Acquired proficiency in using hand tools like hammers, saws, levels; power tools like drills and nail guns; heavy machinery like forklifts under supervision.
- Assisted in the installation of fixtures such as doors, windows, cabinets, trim work, molding details for aesthetically pleasing results.
- Improved worksite efficiency by assisting carpenters with tasks such as measuring, cutting, and assembling materials.
- Cut materials according to specifications in preparation for installation.
- Supported successful project outcomes by closely following instructions from lead carpenters and supervisors.
Security Detail
Kick Boxing Events
01.2014 - 06.2014
- Supported emergency response efforts during incidents, helping to maintain order and minimize potential harm.
- Utilized advanced surveillance techniques to identify patterns or trends in criminal behavior within the location's vicinity, enabling proactive adjustments to security protocols accordingly.
- Provided clear communication for event updates, coordinating with other staff members to maintain order during events.
Internship
Department of Labor Exeter Job Corps Academy
01.2014 - 06.2014
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
- Supported construction projects as needed, contributing to successful project completion within budget constraints.
- Managed landscaping duties including lawn care, planting seasonal flowers, pruning trees and shrubs to maintain an attractive external appearance of the facility.
- Ensured compliance with local regulations, maintaining accurate records of permits and inspections related to facilities maintenance activities.
Camp Counselor
Recreation and Beaches
06.2013 - 08.2013
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Education
Quonset Point Internship Program Completion -
General Dynamics Electric Boat
Quonset Point, RI12.2015
Certification in Construction Technology - Carpentry
United States Department of Labor Exeter Job Corps Academy
Exeter, RI06.2015
High School Diploma -
Penn Foster High School
Foster, PA12.2014
Skills
- Motivational Skills
- Crisis Management
- Peer Mediation
- Safety practices
- Security Procedures
- Client Relationship Management
- Billing Systems
- Team Management
- Hand and power tools
- Worksite safety
- General laborer
- Staff Training
Certification
- OSHA 10, 01/01/14, 12/31/19
- Home Builders Institute (HBI) Certificate of Completion
Timeline
Residential Advisor
Job Corps - Adams & Associates
05.2022 - 11.2023
Logistics Coordinator
Spirit Logistics
06.2021 - 05.2022
Team Assembler
Manpower
06.2020 - 05.2021
Bus Monitor
Mass Quality Ride
01.2017 - 01.2018
Bus Boy
Texas Road House
01.2017 - 01.2017
Internship
Department of Labor Home Builders Institute
01.2014 - 01.2015
Security Detail
Kick Boxing Events
01.2014 - 06.2014
Internship
Department of Labor Exeter Job Corps Academy
01.2014 - 06.2014
Camp Counselor
Recreation and Beaches
06.2013 - 08.2013
Quonset Point Internship Program Completion -
General Dynamics Electric Boat
Certification in Construction Technology - Carpentry
United States Department of Labor Exeter Job Corps Academy
High School Diploma -
Penn Foster High School
- OSHA 10, 01/01/14, 12/31/19
- Home Builders Institute (HBI) Certificate of Completion
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