Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jhon Tampubolon

Aurora,CO

Summary

Proven track record in enhancing customer engagement and driving sales at Walmart through effective team management and customer service excellence. Skilled in GPS route planning and maintaining safety protocols, I consistently deliver high-quality service, evidenced by top passenger ratings at Uber. Demonstrated ability in time management and problem-solving, ensuring operational efficiency and client satisfaction.

Overview

18
18
years of professional experience

Work History

Driver

Uber
12.2020 - Current

Safely and efficiently delivered multiple passengers daily. Demonstrated proficiency in navigation, utilizing GPS and other routing apps to determine the best routes. Maintained a clean and safe vehicle to enhance the passenger experience. Consistently received high ratings from passengers for excellent service.

QMAP/Caregiver

Home Instead
06.2014 - Current

Provided caring companionship to elderly and developmentally disabled patients. Provided treatment within scope of practice as defined by state law. Ensured HIPAA compliance. Tested patients' blood glucose levels. Provided primary resident care and assistance with daily living activities. Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Department Manager

Walmart
06.2006 - 05.2014

Strengthened merchandising and promotional strategies to drive customer engagement and boost sales. Developed customer base through proactive management of team customer service strategies. Boosted sales by effectively cultivating customer rapport and delivering superior customer service. Enhanced department efficiency by streamlining processes and implementing time-saving strategies.

Education

GED -

GED
Denver, CO
06.2024

Skills

Time Management

Valid Driver's License

Customer Service

Clean Driving Record

Problem-Solving

Safe Driving Practices

Punctual and Reliable

Patience and understanding

Flexible Schedule

GPS and route planning

Safety Protocols

Timeline

Driver

Uber
12.2020 - Current

QMAP/Caregiver

Home Instead
06.2014 - Current

Department Manager

Walmart
06.2006 - 05.2014

GED -

GED
Jhon Tampubolon